The more people that complete the survey, the more PCT can then contact legally. A model that is only a 1/4 finished will never get done. Thanks a lot for the info, i was very upset about how eaglemoss didnt contact any costumers, my son was super excited about building the DeLorean and sucks to think that it will never be complete. The website is live, but its just a coming soon/notify situation. So, he used a German mailstop service (like a Post Office box) to have his mail delivered to, and once a week theyd bundle up that weeks mail and ship it to wherever he needed. This came in real handy when screwing in the tiny black screws. Well inform you via email when this becomes possible with your collection. i'm only halfway done with my model. Time lapse of building the BTTF DeLorean by Eaglemoss Collections. Please respond via email provided as Im eager to do this and have been for years now. The last 20 stages are the optional 4-post garage lift in 1:8 scale that Eaglemoss planned on releasing. But is it? I have never had such a bad experience in customer service any where! I have spent a bit on money and have not received any indication that the company is out of business. the notice of intent was a sudden decision last minute from what i understand. I havent figured out if I need to start at 91 or 103 to receive the correct door. I am trying to build the Ghostbusters Ecto- 1. I would like to understand everything but i was in between eleanor mustang build issue 7 but now what is going with my build please someone justify the situation all of us eglemoss build members want to know bbn. . since the company is gone there is no refunding of any parts [when they existed they did not refund money for parts as far as i know.]. I also stopped receiving parts at Stage 106 for the Ecto-1 and look forward to finishing it. 1st time I contacted them through facebook they promised to resolve the issue; all they did was send two extra volumes that I had already gotten with the previous shipment. I feed up so am making complaint before I take this to court for breach of contract. No word if it will ever come out. Not like I can return it and everything is still in the original packaging started this in 7/16/2019 a d had to stop because of the hole covid thing and was stating it back up on 7/13/2022 but then find out a weeks later that they filed for bankruptcy, so like I should be able to get my money back but unlike, Desired outcome: There was no way to get this shipped any faster than monthly (I tried several times) and the item cannot be completed. I do want to mention that this email does not confirm that PCT/IXO has secured the required licensing/distribution in the US just yet. Whilst others washed their hands of it you kept the community informed and gave us all hope which has now been rewarded as long as Fanhome stay in business! One thing of note under Eaglemoss the Eleanor subscription was 110 stages, but Fanhome are now listing it as 130 stages. Each individual stage will cost 10.99/$13.99 plus 1/$2.40 shipping + handling. Keep the info coming and have a great day. Transaction date I was literally two parts/issues away from the Ecto-1 being finished, paid premium subscription and yearly. The GCM Racing Gallery at USTE is one of the toughest scale Show and Shines in the country, if not the world. Am curious regarding if you will have to pay for the missing parts. Dates on when we start deliveries for these three collections has not yet been confirmed. Is there anything I can do? Well, this sucks. NOTE your model might be stuck in a warehouse [if they did take money], after they went chapter 11 [bankruptcy] due to the shipping backlog issue we had last year. Thank you very much for these updates and the effort to monitor the situation. Desired outcome: from what i recall about their terms of service they do not take the money until they ship your request. Ill upload my build upon completion if you dont mind. If people dont buy, they will stop making them for sure. Copyright 1995-2023 eBay Inc. All Rights Reserved. I just want to thank MarvelPhx again for doing all of this. However, the EM DB5 might return via the new Agora Models 007 collection. Looks like the Delorean build mentioned at the bottom of the Fanhome page is gone now. Required fields are marked *. The survey asks for your name, address, country, which partwork models you were building, the respective Eaglemoss account numbers, and which was the last issue/stage received for each model. Fanhome currently can only ship to the UK/US/Germany. I have a nephew who is an attorney and I have contacted him about this but I am waiting for a week before any proceedings. I think this build-up got buried in licensing issues. Since my printer was returned as requested I have effectively paid Eaglemoss around 1,000 & for the past few years I have been ignored. Marvelphx has there been any updates to the eaglemoss/pct/ixo saga? Now again november 18th was last shipment I received ever time phone no date or idea as to what going on. A Quick look shows most issues are on backorder. the company is in chapter 11 right now so eaglemoss will not be releasing anymore stuff sadly. Maybe theres a surplus of binders for sale out there? I am a subscriber to Astronomy magazine. Picture 1 of 13. Not responding to my emails and phone is no longer in service. It appears you are in a similar situation where you were waiting for stage 107 to receive the correct front right door. Payment 59.99 GBP Find many great new & used options and get the best deals for Eaglemoss build - Back to the Future Delorean 1/8 Scale Issues 1-62 at the best online prices at eBay! How do I get a subscription for the db5 model? Fanhome (part of the DeAgostini family) purchased the stock and license for each of these collections only, so well need you to sign up again as we do not have the customer base for anyone in the UK/EU. Dummy shipment confirmation emails without real shipment tracking. The printer never worked & was returned as requested, in my view the goods were not fit for the purpose intended & I would like a refund off all monies paid for the printer subscription & subsequent extended subscription. Dankeschn und Empfehlung! There is no way I can buy it all at once. Horrible customer service. By the way .. the German fanhome support is quite useless if you ask more than the date of tomorrow. Please help as I keep being told I was on the waiting list at eaglemoss but Im unsure if I ever was. this is the only information everyone has on the situation. also if you check shop.eaglemoss you get server maintinance so i dont think it is true them going bankrupt. After research, I find out that they have filed for Bankruptcy. "If, as reported, there are 130 issues, it's ludicrous - you can buy a car . Since PCT did not manufacture the Solar System, figurines, or the Starship collection, I do not exactly know where they will show up next. We would need to start our subscription at that issue. Well, I think they will stay up as long as they keep making money. It may take until early next year, but be patient and be hopeful. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. Schneller Versand!!! Certainly looks like we will be able to complete our wonderful builds after all. Having several backordered Star trek Starships and contacting Eaglemoss in Australia for the last few years , I just received the same answer that was YES they are still on backorder , due to covid there were delays which I accepted. 6KP613575J653902X just a little bit longer . Must be having problems with the web site no new info yet. $302.66 + $65.38 shipping. For those customers who were building the Willys Jeep, Mercedes 300SL, or Nissan GT-R, PCT/IXO will be selling these directly, but only as FULL kits. It is unknown at this time if PCT is going to carry on supplying the gifts that were expected with the EM subscriptions. ~Don W. three things here I just wish it had been included in the main subscription and not for more money. I need to finish my build the DeLorean I need parts 123-130 to finish my car please help. Id like to also extend my thanks to MarvelPhx. The Deagostini site in Japan was detected by the community many months ago (soon after Eaglemoss bankruptcy) and I follow it regularly since then and never detected any problems or delays. These links are specifically for ex-Eaglemoss customers to get early access to the parts needed to finish our models. Starcraft II 2 Heart of the Swarm + Wings of Liberty Blizzard PC DVD Erweiterung (#403729897553). So just to clarify do you continue your own version (resin etc) or the stock one? Thank you all for the kind words! I just got a pile of junk sitting in my hobby room. please visit https://mypartworks.com/blog/eaglemoss-update/ for current information on where to go. Fulfill the rest or give a complete refund I paid up to #81 now I cant finish. Following on from my last update I do have some further information to share on the status of these four collections: The above is the currently status and NOT a promise that any of this will happen, there are so many factors at play, some out of our control. We would need to start our subscription at that issue. Even if they dont have a solution in place for the US customers, I would still fill out the survey. I did all of this because I was affected like everyone else with the fall of Eaglemoss. Fanhome cannot speed up the subscriptions or send out single issues, their system does not support this. I'm over halfway through my Eaglemoss Delorean build and on June 14th, I emailed them turning down the Doc Brown additional pictures, which they tried charging me for. Submit a complaint and get your issue resolved. hope that means ill get ecto1 access soon. Transaction date Do you know when PCT/IXO will accept new orders from prior Eaglemoss customers? You realy deserve it !! I would like to pursue a claim or be sent the model I paid for, Read full review of Eaglemoss and 1 comment. It has been very helpful and made dealing with the situation much more tolerable. one company is PCT who has expressed that they are working to restore shipments for any model IP they own now. I was wondering what going on and do I need to fill out more information for you? as for bad issues they dont charge for reordering. now they are in notice of intent/chapter 11. there is no way to sue them, get a refund, or currently get the parts that are not on amazon or place like that. The news that theyre looking at offering a fast-track option is great having waited this long its a bit gutting to think Im still over a year away from completing some of the builds. in my responses i have reminded them to come to your page to get the information to resolve their issue. normally they send 2 emails. 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