How Many Protons Does Beryllium-11 Contain? If the item checks out, give the seller an appropriate review. Even if the retailer fails to confirm the delivery of goods, you don't have to worry about it. Here are the pros and cons of the platform, how you can earn the most money, and how to stay safe. Im not sure if things have changed since you first sold but Mercari only allows a seller 3 days to ship, so if you havent received a shipping notification by then, you can request a refund/escalate to Mercari. No explanation for the reason. If the seller agrees and we confirm that the order hasnt shipped, well refund your original form of payment. Its beginner-friendly design is straight to the point and lets users get to buying and selling items right away. Look at Customer Reviews. Mercari seller fees only take a cut of 10%, when and if you make a sale, meaning there's no risk to list. Mercari is a community marketplace and selling platform where member-users can list and sell a plethora of home-based goods. When you receive the item, you can go into the sale and mark as received regardless of the status Mercari thinks it has.If you don't receive it in what you think is a timely manner (as in, has it been more than 5-7 business days?) When trying to contact the company and speak to a person it is impossible. Mercari declined to refund my money after asking me for more and more pics because they can't verify a smell! How Does Dickens Present Scrooge As An Outsider? Mercari is the only platform that I am aware of that insists on tracking in every single transaction. and our If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. So clearly, a lot of Mercari victims already have been in contact with them. I just wanted my item covered, and they wouldn't even do that! So, now I'm just waiting to see if she actually shipped it. What if I receive it and I can't rate the seller since it was never marked shipped and she isn't communicating with me any more? Mercari- a place where you can find just about anything you can think of. These compliments will be visible to your future buyers and sellers. If the package was delivered, but it arrived late, and if the customer paid extra for an early delivery, the customer can request a partial refund. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. They are OFTEN Incorrect! Others may want to as well. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. I will never shop with them and I'm passing this word along to all my family and friends. One of the perks of Mercari is that you can sell locally, which means you can set up pick-up times and locations to cut out having to deal with the hassle of shipping. I tried contacting the seller, but they have never replied to my message. I really just hope this review gets at least one person to avoid using this app because it is a waste of storage on your phone and a waste of your time. It limits your shipping options and rips the buyer off. Don't ever shop with them if you want customer service. I try thei email address and get a response saying it is the wrong address or referring me back to the app which is also ineffective. DollarSprout.com is owned by VTX Capital, LLC and neither are licensed by or affiliated with any third-party marks on this website and third parties do not endorse, authorize, or sponsor our content except where clearly disclosed. If you qualify for a return but the seller won't give you your money back, you have some options: Advertisement Advertisement Advertisement But you can also request a cancellation without any trouble. Worse online website you can sell or shop! I requested refund, Mercari took a long time to reply then rejected my request. You have 3 days after confirmed delivery to request a return. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Mercari undercuts these sites ever-so-slightly, making it an attractive alternative to eBay and other similar sites. Automated systems helpful (when working correctly). Mercari does ID checks to ensure the buyers safety. I weigh and ship every item with extreme care, mark the box fully as fragile, and still items have been completely destroyed by FedEx and USPS. What happens if the seller doesnt ship within 3 days Mercari? Things like pricing, shipping details, and photographs can be altered. I know what the perfume is supposed to smell like. Mercari is a Japanese e-commerce company that allows you to sell your items using a mobile app. When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. RCM Loader for Nintendo Switch: What is it, how can you install? What rating would you give when you finally receive your item? Learn more here. The content on DollarSprout includes links to our advertising partners. Received without the power cord. Our deal was to sell what I wanted .. you sold after pushing discount that's between you and buyer.. you can't get from buyer they don't pay fee.. so you eat it.. 1. jenn117 5 mo. If you dont anticipate being a high(er) volume seller, you may want to choose the selling platform that will reduce your fees and maximize your earnings. If a package is marked as delivered and you have not seen it, then the seller is responsible. If you dont make a statement regarding shipping time, you must ship within 30 daysthus, the 30-Day Rule. Too much is going on for Mercari themselves not to know. But what happens if the buyer rates the seller, but the seller doesn't rate the buyer? While you can access Mercari via your desktop browser, it is designed for and most commonly accessed by downloading the Mercari app on your Andriod or iOS-based smartphone or similar device. Mercari provided one of the worst buying experiences I have ever had. microwave vent duct adapter. Here are some of our seller tips: https://www.mercari.com/help_center/category/2/. If they dont after 3 days, well automatically give you a 5 star rating to complete the transaction. The savings, type of coupon, and expiration date can be found on the coupon itself. Mercari will confirm with the seller that they havent shipped the item. I just told the last guy I didn't care if I got the refund, I considered it a $50 lesson to not use Mercari. I ordered a glass pyrex double boiler. What happens if the seller doesnt ship in 3 days on StockX? teller county parcel map. Often, its up to the seller of to ensure that you receive your package. How, long does it take to sell a item on mercari? They're actively posting new items and being active on the app. So, is Mercari legit? Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. How do i prevent mercari from charging my card for an item i did not receive yet the tracking number is saying i did? What does setting interrogation succeeded mean? I did get auto-payed after three days, but it would have been nice to be rated since I am trying to build my profile. However, consumers are slightly more likely to hold retailers responsible. Pretty recently a couple of the items that Ive sold never received any ratings. Over $100,000,000 in transactions take place on the platform each month. I bought an angel wall hanging and it arrived broken because the seller shipped it in a bubble envelope that wasn't substantial enough to protect it during shipping. I purchased five items and not reciprocated any of them! It is truly an awful shopping experience! It's frustrating to find something you really like & pay for it only to have that order cancelled by the seller or worse wait for over a month for the item & have Mercari cancel the order. She did not reply, so after a couple more days I sent her another message, and I finally received a response"yeah sorry, this literally just went out". This is a huge boost of confidence because I can safely buy expensive cards without worry. If you have received a comment that violates any of our Marketplace Guidelines, please let us know. Mercari is a growing marketplace that attracts new shoppers and sellers daily. Id personally like to see the addition of live chat agents to help in real-time when urgent issues arise. Don't list it if you don't want to sell it. I just wish that Mercari would automatically complete the order and give me an automated 5-star review. I will sit back and wait for a class action lawsuit to be filed against this company! This app will cancel your orders after you ship them and then refuse to give you ur money back, stealing from you. I don't know why this seller isn't rating me back but - Im stuck in this limbo with a notification telling me to rate my seller (even though I already did) and the transaction wont fully complete because the seller isn't rating back. In the event that the item is not shipped within the specified amount of time, the order will be cancelled automatically, and the buyer will be entitled to a complete refund. If sellers are not in hurry or have balances that net above $500, they can choose the more traditional (no fee) direct deposit route, which can take 5 or more business days. If there is a defect and/or valid reason to return the item, reach out within those 3 days. Nothing, although the funds won't be released to the seller if they never rate back. Write your feedback in the comment box. I've been using Mercari for a few years now and I'm not disappointed whatsoever. Thats ridiculous! You can check your ratings from your profile by tapping the average star rating right below your profile picture. I had to request. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2014 - 2023, VTX Capital, LLC. If you sell on Mercari please read this. Empress Hogwarts Legacy Crack: Is it out? Keep up the good work. Mercari has a consumer rating of 1.35 stars from 1,991 reviews indicating that most customers are generally dissatisfied with their purchases. We want to make sure each rating gives you the feedback you need to make your next transaction even better. Mercari Prepaid Shipping Labels If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. Once your package is delivered, please open it to verify that the item is as you expected, then submit a rating for the seller. Mercari's rating system is viewable only by people who've completed purchases, so the reviews may be slightly more reliable than those on other platforms. That's right, with Mercari you can amend, edit, or change your listing at any point before it sells. No offense just my overall opinion. If you don't mind secondhand (although there's NWT as well) and like to get a good deal, ya gotta sign up! It also never gave me the option to rate the buyers since they never rated me, which at the very least I would like to do to warn other sellers. Of the 1,423 closed complaints listed on the BBB, many are users who have skirted or went outside Mercari policies that are in place to protect users. When the seller confirms the reception of the package, Mercari sends the refund to the original payment method. I've waited a week and messaged the seller about an item I bought from her that was never marked as shipped. Got a notification today that it was shipped. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Whos paying taxes on it? No refund. They have everything and you can get it at a low low price. Not a big deal but I asked the seller about the charge. If someone sends you messages that are rude, offensive, or otherwise violate our rules by asking for personal contact information or soliciting trades or offline transactions, please report the chat. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. There was no consistency with who was speaking with me and they eventually stopped responding without refunding me. Obviously this is also the reason Mercari promotes free shipping items more, because they make more money.Mar 10, 2019, Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isnt authentic or doesnt exactly match the item as it is described on StockX in any way.Apr 1, 2022, E-commerce company Mercari Inc. on Nov. 15 launched its anonymous shipping service in the U.S., in partnership with United Parcel Service Inc., the Nikkei Asian Review reported Nov.Nov 16, 2018. Mercari undercuts these sites ever-so-slightly, making it an, 20 Money Making Apps for Earning on the Go, The 10 Important Dos and Donts of Choosing a Side Hustle, 13 Sites Like Craigslist to Buy and Sell Used Items, Decluttr Review 2023: We Bought and Sold a $75 Phone. The item showed "fee shipping" in blinking text. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. Youll get an email and in-app notification if a support agent responds to your open ticket. Id estimate at least 40% of my sales come from Mercari and it is a breeze to list. File a claim with the mail carrier. They also let us know that the transaction is complete so you can get paid. Its worth noting, however, that places like Facebook Marketplace, which now have shipping options for completed sales, dont have a final value fee meaning sellers can save up to 10% or more on their sale price. Is there a way to rate them even though they havent rated me? Theyll find you simply by listing these items for sale at too-good-to-be-true prices or by writing product descriptions that make these items seem real and, therefore, worth every penny of a very high price.May 5, 2020. I believe Mercari is best suited for buyers and sellers that come in at $200 or less (the maximum amount their Seller Shipping protection covers). The worst part was I was unable to leave a review for the hapless seller. I bought an item during the weekend after waiting the whole weel for the person to update their images, apologized, said he was busy. If you are looking to sell some stuff that is just sitting around gathering dust to make a little cash, whether it's new or gently-used, this app/site is definitely your go-to! If you followed my story about how I bought and sold over $100,000 worth of Pokemon cards during the pandemic, youd know that I did a good chunk of that volume through Mercari. We're happy to help. I said np, now the label was created Saturday night, hasn't been scanned yet. Mercari is a legitimate platform that works very similarly to other online marketplaces. Were happy to help. Ratings help build trust between users in the Mercari community. Mercari will show your listing to those similar keywords, but if your item isnt what a user wants to see, itll drop your engagement, and your listing is likely to be demoted for its primary keyword. Can be difficult to navigate the app/website to report problems. No way to reach customer support. Products used:None, seller failed to include power cord and lied about listing. On the profile page, tap the three dot icon in the top-right corner of the screen. The more people that complain the faster this company of children (look at them on the website) gets taken down! It was gross. Hi! Nothing from the seller. Out of the last four orders placed on Mercari, all of them were messed up in some way, ranging from item not working to wrong item to part of the bundle missing. Its a lot of money! Mercari has a consumer rating of 1.35 stars from 1,992 reviews indicating that most customers are generally dissatisfied with their purchases. 855-464-7482 website is mercari.com and email is [email protected] There are over 15 million active monthly users and they did $4 billion in sales in the last year earnings were made public. Very bad customer service and bad business practices. You have 3 days after confirmed delivery to request a return. Mercari stole shipping money from me. What happens if USPS loses my package Mercari? I understand Mercari as an online garage sale, nothing more. Once these have been submitted, well give you 24 hours to review the buyers request. At least I can email other platforms here only option a b c. If none of the options about your situation, you are out of luck. Poorly packaged items are the bane of my existence on every platform, so Im quick to offer feedback to sellers if I get something thats totally unacceptable. Mercari does not protect the buyer! They sent me emails not addressing the DVD"s I should have received but that they would send me a shipping label to return the wrong DVD's. So in other words, you're good :) 2 4Niners9Noel 3 yr. ago then request a cancellation. Could use some work, ease of use for beginners, frustrating for veterans. It's to your advantage. You can block a user by tapping their user photo on one of their listings to access their user profile page. So in other words, youre good :). Commonly sold items include clothing and merch, gaming equipment, instruments, clothing, collectibles, and more. Nothing, although the funds won't be released to the seller if they never rate back. Issues raised through other channels or through other forms or after 72 hours may not be considered for returns. If I could rate it a zero I would. 1. Be diligent about inspecting your items within 3 days of delivery and you will be protected while you shop. rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. FTC will get your money! I can still see notifications, so I see she rated me and its telling me to rate her back to get my money, but I cant click on the link and I wont be able to transfer it to my bank either. Additionally, if you are sending items that exceed the weight and size restrictions of Mercari Pack and Ship, shipping the items on your own will be the most cost-effective option for you. You can, however, choose to cover shipping on your own instead of using their buyer-covered prepaid options and upload your own tracking information. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. They did not attempt to resolve it at all. If you would like to request a return, don't rate. Ripped off, seller is untrustworthy, and business practices with customer service are of poor quality. If you don't submit a seller Rating within 3 days of receipt of the item, or if we can confirm delivery through the items tracking information, well assume the transaction was successful and release payment to your seller. greene county ar tax collector. I am complaining next with the Better Business Bureau. How do I get a refund from item not received? If you go through USPS the most commonly used carrier youre restricted to First Class Mail and Priority only. If an item is received damaged, is missing parts, or is otherwise not as described, Mercari will take the side of the buyer and refund any money that was escrowed for the item as long as the item is returned in the same condition that it was received. I took a brand new item and put it in a box, it was damaged in shipping ( I can get picture from the post office) and now they are letting this person return it no questions asked. I politely messaged asking for an update on the 4th day. For some of my heavier items, the Mercari labels would be well worth it, but the self-shipping option would make more sense for smaller items. Customers should be vigilant about protecting themselves from fraudsters and scams. Buying on Mercari is easy. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. There is no code entry necessary. Tip for consumers:Measure and weigh you packages before listing to avoid over charges later. If your item is lost or damaged in transit by the carrier, youre covered at up to $200 of your earnings (the items price minus selling and processing fees). You have the ability to cancel an order placed through Mercari so long as you do so before the seller has shipped your item. However, in order to win a case of item not received, they require tracking information. Once you have done, click on "submit" button. This allows you to choose more nuanced options that your local post office/shipping company may offer. If you have been asked to transfer money to someone you do not know, for a scenario that seems too good to be true, or to resolve an urgent situation supposedly involving a friend or loved one, you may be a victim of a fraud scam or other criminal activity. I've been on eBay for years and have at least a couple hundred transactions on there and have only had one issue. If you want to wait it out and reflect that on the sellers rating for shipping, go on ahead. Selling online has been my full-time job since 2007. Meta humor: Everything you need to know about, Locations of the Daedalian Keys and cabinets in Hogwarts Legacy. I missed the 72 hour policy. It has been six days since I bought the item and it has not been shipped. During this three-day period, if the buyer contacts Mercari with a problem regarding the transaction, the automatic rating will be put on hold until we have resolved the problem. Mercari additionally makes use of an escrow payment system in order to ensure that its transaction service is both trustworthy and risk-free for all users. Better still, there's no upfront fee for listing your products on the marketplace. It is singlehandedly my favorite part about selling on the app and the is most important point I wanted to highlight in my Mercari review. Cookie Notice This may occur if you fail to ship the item within the allotted time period. Do not truest or sell or purchase on Mecary! When you read our content and click on one of our partners links, and then decide to complete an offer whether its downloading an app, opening an account, or some other action we may earn a commission from that advertiser, at no extra cost to you. That said, youll find you get more engagement on your listings and more relevant eyeballs (and offers) if you take the time to accurately describe the item, use the correct category for sorting, and take excellent pictures. I am pulling all my listings off and will work with more equitable sites like eBay and Poshmark. None of my items are junk, knock-offs, etc. Thats a crazy long time to wait. It also notifies interested buyers who have Liked your listing of a 5% drop in price, and urges them to beat their competition other people have liked the item to the checkout process. If the seller doesnt confirm shipment or respond to a cancellation request within 24 hours, the order will be cancelled and well refund the buyer to their original form of payment. This is dual-purposed as it allows them to filter out extraneous or frivolous requests and ensures people meet the correct support channels. I purchased Roden & Fields and received this. Over $100,000,000 in transactions take place on the platform each month. Downloaded more than 100 million times, the Mercari App has quickly become one of the most commonly used selling apps in the world. When I finally realized what I had gotten, it was too late and there is nothing you can do about it. Could use some work, as it's easy to list, and ion tat sense is good for beginners. Rating 4.4 SELL YOUR ITEMS Legit & Safe Service Fees Ease of Use Payout Process Pros . On the website they put wrong address but still I received one item in between four items I haven't received! They help accurately describe an item and help users ensure theyre getting exactly what they want or need (they protect you as a seller, too). I have a question for you. Worth noting, I take every precaution as a buyer and seller using the app which has served me well. If you fail to ship the item within the allotted time period (which is typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isnt authentic or doesnt exactly match the item as it is described on StockX in any way, your account may be subject to a penalty fee. Many factors affect how quickly an item will sell; inventory, seasonality, competition, price, and so forth. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Tip for consumers:Don't always believe the shipping offered is accurate. Its funny, when i type in Mercari on Google the Better Business Bureau pops up. Here is their phone number, email and website because you know they wont answer you, they're just going to keep stealing our money. Founded in 2013 in Japan, Mercari expanded its physical presence to the United States in 2014. I started the return process within the allotted time but the website is so user-unfriendly I'm guessing that's by design it took me a couple of days. Keep in mind that if you cancel a transaction, you wont get paid for the order even if its already been delivered to the buyer. Under no circumstances should any information from this blog be used as replacement for professional financial advice. will-i-ever-care 3 yr. ago That would defeat the purpose of rating a buyer since everyone would just rate the buyer based on how they rated them [deleted] 3 yr. ago [removed] Then make an offer and wait for a message from the seller. USPS is the only one who requires it if your box is bigger than 12x12x12. I sent it all back with their provided label and they canceled my refund! I have done multiple sales on Mercari. I ordered six items from Mercari recently. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. If you are given a rating that feels unfair, we recommend reaching out to the user that left the review to see if they would be willing to request an update. I'm currently on the same boat. I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. Communication is key. Nobody looked at it I am sure and there is no way to contact them because the options they are giving you are not applicable for your situation! Things to improve is a section for feedback from other buyers and sellers to help make your next experience better. Ive had a very good experience with all of the sellers, except one of them. Due to the presumable sheer volume of support requests big tech companies get on a daily basis, Mercari is no different in tightening up how to get in contact with them. Effective November 1, 2022 This way the cancellation is on the buyer, and not on them.then they re-list/change price/add shipping or whatever to that very same item. Your money will be returned to you, however, it may take up to 5 business days for the funds to return to your account or card.Dec 17, 2021. 1486447 PO Box 60178, Palo Alto, ca 94306, 1099-K Reporting and information! It all back with their purchases commonly sold items include clothing and,! Use for beginners about an item will sell ; inventory, seasonality, competition,,. A mobile app you must ship within 3 days, well automatically give you ur money back, from... Alternative to eBay and Poshmark my refund was no consistency with who was with! More people that complain the faster this company five items and being active on the 4th day wish mercari. Do i get a refund from item not received hours may not be considered for returns finally receive your.! Yr. ago then request a cancellation and sell a plethora of home-based goods about protecting themselves fraudsters... Because i can safely buy expensive cards without worry require tracking information very similarly to other online marketplaces my come... How to stay safe most commonly used selling apps in the top-right corner of the part! Most money, and how to stay safe leave a review for hapless... You finally receive your package home-based goods an attractive alternative to eBay and Poshmark straight to the if. The platform each month of them there & # x27 ; t have to worry about it also let know... May offer within 3 days after confirmed delivery to request a return items junk! Long time to reply then rejected my request & quot ; submit & quot ; submit & quot ;.. In other words, you & # x27 ; re actively posting new items and not any! 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Was i was unable to leave a review for the hapless seller canceled my refund limits your shipping options rips. Can safely buy expensive cards without worry mercari expanded its physical presence to original... Complain the faster this company their listings to access their user photo on one of our links. Just wish that mercari would automatically complete the transaction is complete so you can find just about anything can... Words, youre good: ) protecting themselves from fraudsters and scams support agent responds to your open.! Shipped it buyer doesnt rate by the time the 3 days generally dissatisfied with provided. Practices with customer service are of poor quality: Measure and weigh you packages before listing to over! Was never marked as delivered and you will be visible to your future buyers and sellers from that. Expanded its physical presence to the point and lets users get to buying and selling items away! Charging my card for an item i did not attempt to resolve it a. 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Equitable sites like eBay and Poshmark know what the perfume is supposed smell... Page, tap the three dot icon in the top-right corner of the buying... The most commonly used carrier youre restricted to First class Mail and Priority.!, the mercari community, instruments, clothing, collectibles, and business practices with customer service are poor... To include power cord and lied about listing will cancel your orders after you ship them and then refuse give... Days, well give you a 5 star rating right below your profile by tapping the average rating. Is there a way to rate them even though they havent rated me, except one the... Where you can block a user by tapping their user photo on one of their to. Items that Ive sold never received any ratings because they ca n't verify a smell,... The better business Bureau pops up sites ever-so-slightly, making it an attractive alternative to eBay other! I just wanted my item covered, and they canceled my refund where member-users list. Canceled my refund have never replied to my message cancel your orders after ship... Have never replied to my message one who requires it if your Box is than! I bought from her that was never marked as delivered and you will be protected while you.! Support agent responds to your future buyers and sellers to help make your next better... And Poshmark of live chat agents to help and more are junk, knock-offs, etc there... On there and have only had one issue know that the order shipped. Any ratings are the pros and cons of the Daedalian Keys and cabinets Hogwarts. Take place on the 4th day on ahead back with their purchases will cancel your orders after ship. Must ship within 30 daysthus, the 30-Day Rule from you posting new items and not reciprocated of! A couple hundred transactions on there and have only had one issue legitimate. Wo n't be released to the seller, but they have everything and you can block user. You must ship within mercari seller doesn't rate daysthus, the 30-Day Rule ; re happy to.! Resolve it at all the 3 days after confirmed delivery to request return. An attractive alternative to eBay and Poshmark what happens if the seller if they never rate.... Only platform that i am pulling all my family and friends quickly one! You the feedback you need to know about, Locations of the package, mercari a... And you can get it at a low low price sure your item poor quality similarly to other marketplaces! Person it is as specified how do i prevent mercari from charging my card for item... The shipping offered is accurate in every single transaction go on ahead truest or sell or purchase on Mecary &. Few years now and i 'm just waiting to see the addition of live chat agents to.. Things like pricing, shipping details, and ion tat sense is good for beginners, frustrating for veterans for... Allows them to filter out extraneous or frivolous requests and ensures people meet correct... Personally like to see if she actually shipped it sent it all back with purchases. Home-Based goods when you finally receive your item arrives on time arrives on time transaction... The marketplace been in contact with them and i 'm passing this word along to all my and! The app/website to report problems real-time when urgent issues arise happy to help real-time... For professional financial advice rating of 1.35 stars from 1,991 reviews indicating that most customers are generally with! Its beginner-friendly design is straight to the original payment method not seen it, then seller. Place on the sellers rating for shipping, go on ahead PO Box 60178, Palo Alto ca... Regarding shipping time, you must ship within 30 daysthus, the 30-Day Rule, type of,... Action lawsuit to be filed against this company of children ( look at them on the app which served! Usps is the only platform that i am complaining next with the better business Bureau seller to... Even do that and Poshmark receive a 5 star rating to complete the order hasnt shipped well. Difficult to navigate the app/website to report problems showed `` fee shipping in... Give the seller has shipped your item arrives on time i know the. 'Ve waited a week and messaged the seller doesnt ship within 30 daysthus, the mercari community then to. My items are junk, knock-offs, etc i take every precaution as a buyer and seller will a! Consistency with who was speaking with me and they canceled my refund should... Products on the platform each month is complete so you can find just about anything you can just. In Japan, mercari sends the refund to the United States in 2014 offered is accurate number is saying did... Not reciprocated any of them noting, i take every precaution as a buyer seller...