Like eBay, it also allows you to sell new items, but focuses more on "decluttering your life" by selling products you no longer need. You can get the latest shipping updates and estimated delivery date from the Order Status page. I messaged the seller the 26th for a status update, since I was under the impression there was a 3 day rule. Sellers can stay on Mercari as long as they remain active. After that all done for me-Also sellers should stick to Ebay! She would maybe mail me the original 3 bras if she could find them; 6. ', Press J to jump to the feed. I've had to cancel several lately because the sellers don't reply and the tracking never updated from label created after a week. Both sellers and buyers are real people, and they arent retailers, which means that there is no guarantee that the people buying and selling on it are legitimate. Ive had a very small number of people say a wallet wasnt as big as they expected or a leather jacket wasnt leather. I agree i. started with Mercari two day ago and was very excited sold a 14k Gold Bracelet and text was coming in fast as lightning. There is no single scam associated with Mercari. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. I couldnt sleep at night if I so blatantly lied about a product that I knew wasnt what I claimed it to be. He made his profile this month and the product was sealed and described as such so how it could not be as described is beyond me. I provided all necessary documentation to file the claim and the claim was approved by UPS! If you don't submit the seller's Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Mercari does not accept Returns or issue a refund if the Buyer rated the order and released payment to the Seller or in the following circumstances: The return request was approved, but the buyer did not return the item back to the seller after 7 calendar days from approval The buyer does not contact Mercari within the return timeframe After waiting four days, sent a note to seller. Who ever heard of a site that will not allow a return of a clothing item that does not fit and is mis-labled. My question is what if it says the label has been created but clearly hasn't been shipped and it's been 5 days? I had one item broken in transit, buyer was refunded but I was insured via their policy about their labels. Well the total weight of what I SHIPPED was 175lbs freight. If youre shipping something domestically, you can typically estimate the cost of shipping by contacting a local shipping company in your area. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. I can go to resale shops if I want some junk. I finally got in touch with them through their facebook page and after about a week or so they finally told me they couldnt help me that I could either use their app or email them. If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. I wish you all the best. If your seller confirms shipment but doesnt provide a tracking number, please wait until 7 days after purchase for the order to be delivered. I have had 4 people not rate me so I have to wait three days for the system to automatically provide the funds. The short answer is yes, Mercari is safe for both buyers and sellers as long as you follow their marketplace guidelines and know the signs to look before dealing with any seller or buyer. I specified a hairline crack in the listing with pictures. No, Mercari does not pay for return shipping. Post office didn't receive the item until Saturday the 28th. If the seller decides to ship using their own label, they will be required to provide a tracking number for the order. Im not a clothes snob by any means Ive always been a bargain shopper. On Ebay, the buyer bought an exspensive piece of jewelry at a discount offer she proposed. THIS is done, but it isnt accepted. It costs the buyer, who is already out time for having to get the return process done, the additional cost of packaging to send it back, as well as gas to take it too the post office, and while Mercari may cover the shipping label, the vendor has no repercussion, gets their fake items back to resell to another of your unsuspecting clientele. Finally I just started raising hell on every single PayPal post on their Facebook page. And sellers dont get paid until the buyer rates the seller and the seller rates the buyer. Later Blog. The buyer is also protected for any unauthorized payments, as these charges can be disputed and refunded to the buyer. How are you doing on Bonanza ? If your customer doesn't leave a rating, Mercari automatically gives you 5 stars 3 days after the item was delivered. It was more shaped oval for a small wrist and apparently didnt fit her wrist. The app doesnt allow buyers to leave negative reviews after a cancelled order which is stupid you cant warn others. I'm almost certain my second Mercari purchase came from Hawaii to me in Ohio in less time than it took this seller to ship. Ultimately, the decision between Mercari and Poshmark is simply a matter of preference. I am not impressed with Mercari. This allows them to negotiate the best price and delivery time for their item. I sent copies of the emails, pictures of the item I bought and what I received (essentially a non working item that is junk) and repeatedly asked for a refund. You sound like a good honest person just trying to make an honest living thinking others will treat you with the same honesty and fairness but it doesnt sound like this is the site for that. Yeah, I placed the order at like 7:30 AM on the 23rd. Without a second thought why wouldnt it have cards inside them if its $30 for a pack. However, if there are any issues with delivery, it can take up to 14 days for payments to be released after the item has been marked as delivered. Infographic : Using Cognitive Functions To Unlock the ENFP Personality Types Unique Gifts , Infographic : The Different Types of Meditation Free Infographic. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. They dont give a fuck about BOTH buyers and sellers. I bet it would take a court action to get you to give them their $8k back ! Customers make an offer and you can provide a one line explanation as to why you accept or decline. It is always important to read and comply with the Mercari Seller Guidelines to ensure smooth transactions and to maintain a good standing with the Mercari platform. Watches sunglasses shoes clothes. Ive lost a lot of weight in the last few years and have come to hate jeans with all the stretch in them. I agreeBUT!. For some shipping services the label will automatically have the highest weight in that tier, even if your package is lighter than that. This is why Mercari has buyer protection in place. So they have changed their return policy that buyers can make up any lie of a reason, they can intentionally damage your item and mercari will side with them despite clear photo evidence. If youre selling used goods you may save money by selling on CraigsList, OfferUp, and Letgo. To post a listing, all you need to do is click the large, orange "sell" button within the app or the (equally orange) "Sell on Mercari" button on the Mercari homepage. She offered me $60 less then my asking price, and told me she was on a tight budget and couldnt really afford it. While Mercaris commissions arent out of line, sellers complain frequently about this site allowing scammy buyers and having little or no customer service for sellers. Herein, Does Mercari report to IRS? Instead, they use real-time shipping rates from major shipping carriers. Never offer free shipping. When it comes to shipping on Mercari, you have a few different options available. She never sent my item back, kept it and tried to get the money. I live remote and I cannot always make 3 day delivery schedule. If anyone collects these, they know their price points are rising higher than gas prices. Mercari takes a 10% fee off the total price listed. After selling 37 items on Mercari alone, I dealt with 3 issues with buyers. It's not like eBay. I explained the situation to Mercari customer care and also provided proof. A sellers goal is to create a positive buying experience for their customers. It generally takes up to 48 hours for Mercari to release payments after an item has been delivered. Really?! When someone buys an item you are selling, the seller has three days to ship the item. If the package says delivered but you havent received it, reach out to us. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_2',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');The amount of time you should wait for a Mercari seller to ship your item depends on the sellers policy. The more likers, the merrier. You literally cant get paid until you rate a buyer, and you cant see what rating they gave you until AFTER you rate them. Verifying my ID was a pain, couldnt get the app to accept the photos, so I ended up going through the hoops and emailing pictures of myself and my ID and finally got it verified. This is wrong. Trust me, not worth it. Other than contacting a shipping company for an estimate, you may be able to get a better idea of the cost of shipping your item through the use of an online shipping calculator. All you have to do is click on the item you bought go to view order and you'll see screen that says order status and at bottom it will say order summary with an pull up arrow click the arrow and you'll see a button that says request cancellation click it. for me it is still better OfferUp, I will never use this site again!! After several emails later explaining my problem. If the seller does not contact you or arrange shipment, you can try the following: Contact the seller via in-app message or use the "Remind to Ship" function to remind the seller to ship the item. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. . That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. Ive never been scammed. Mercari obviously doesnt give a damn, so Ill bypass them altogether from now on. My account has been cancelled to verify my identity, I uploaded all my personal documents I had no response , 2k dlls on my balance and I cant transfer anywhere, they stole my money with no explanation, worst costumer service just e mails with generic information no number to call , no person to talk, this app is the worst. This was a brand new flawless ring with zero damage, so we agreed on $150. The entire process has been a mess. Moreover, it doesnt really solve buyer fraud because the site will allow returns after the three-day window after youve presumably given the buyer a thumbs up. Stupid seller cancelled my purchase without notice. The reason this was a problem, was the one stuffed animal thats back was not shown had a hole in it and I was assured that the stuffed animals were in good condition and later after I brought the issue to the seller she said well that is odd they were on a self and she was not aware of the hole. Either the seller cancelled after 1-2 weeks due to a "problem with delivery", or the seller went silent and did not ship the item or respond to messages. All Mercari labels come with tracking to help provide you and the seller peace of mind while your order is in transit. Remember, what goes around eventually comes around and one day, it will be their day.. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. Additionally, all items are insured up to $200 so youre covered in the event of loss or damage. Its all about your attitude when first approaching them. Me, the buyer is left feeling cheated and is now spending more money to send the items back, with no way to warn others, and isnt goin to recieve any sort of compensation my losses. Mercari is a rip off site, RUN, do not walk away. 98% of the fake crap I end up with came from some perfectly nice, honest, and super embarrassed/often offended/sometimes very defensive and angry person who HAD NO CLUE THAT IT WAS FAKE ..BECAUSE.. it HAS a 925 STAMP RIGHT ON IT !! What?! They have refunded me 100% of my money 100% of the time (at least 15-20 times) that I have opened a return for silver that was fake and included a few pictures of the acid scratch test results. I asked them if this was allowed, and it is. Stick with ebay and dont use this app. I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. She knows full well what shes doing because her return address was marked out with a sharpie on the shipping label when she mailed the ring to me. Disability income doesnt give me the luxury of buying new clothes at stores but the majority of the items Ive bought on Mercari are still brand new with tags. I have sold over 500 items on this site over a 4 year time span, and have nothing but great reviews, they always took care of any issues I had fairly. I see a couple pages that state that sellers must ship within 3 days. Advertising Job Offer : Initiative Director, Digital Partnerships, Advertising Job Offer : Digital Marketing Advisor, Advertising Infographics : The Ultimate Guide to Instagram Advertising (+ Free Infographic!) Enjoy your order!. I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. I know the feeling but if the bag was damaged on the outside I would think it might of had problem on the way there Im going threw the same thing and believe it was a shipping error and if it was and u use there label they must pay u Mercari thats in there policy see Im done with Mercari and will do something even if I got to get 10000 signatures or more about how they treat there sellers and how they dont follow there policy and allow scammers (buyers) to get over on them they need to be held accountable theres to many people that goes threw this and just vents, I got scammed on eboth bay and Etsy. T, I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Why is Mercari still allowing her to sell on their platform? You cannot combine shipping on two items. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. Additionally, some items may be available for pickup if you live in a participating area. Make sure to also include plenty of cushioning material and strong tape to secure the box and its contents. If your tracking stops receiving updates, we recommend reaching out to the shipping provider. Do you seriously want me to pay you to take these? It says they have three days but what happens after that? What happens if the seller doesn't ship within 3 days Mercari? I understand the reasoning behind this not being allowed. The lost items broke my heart. Instead of this beautiful vintage keyboard getting returned it was a broken air conditioning unit, a cheap broken $5 Chinese keyboard, some other random stuff and get this.. 2 bags of sand to add weight to it to make it look more legit. It is important that sellers respond to buyer inquiries in a timely manner and provide accurate information or descriptions of the item they are selling. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I appreciate it!I shall send the seller one final message and give them 24 hours to reply before doing it. They responded that seller has shipped and there is nothing they can do. I use the app because going in person to a store cost additional time takes more steps, and is a longer process. I used the site one time and lost $30. And help out there?!? After 3 days with no shipment notice, you can cancel. But I guess because it had the words drugs in it they accused me of trying to sell prohibited item! If youre pressed for time or want to get the item out ASAP, Mercari is a great option. Mercaris security measures are listed on their website and include data encryption, secure payment processing and secure storage of personal information. ", https://www.mercari.com/help_center/article/235/. First claiming she had overspent. I get lots of questions that are already answered. There's also a $2 fee if a direct deposit transfer is rejected by your bank. Should be same for Mercari. Buyers can repeatedly cancel for no reason and still be issued a refund. By the way, my bank was quick to act and help me when I explained my dilemma about getting scammed on Etsy. Thanks for the help, I bet almost the total of what they asked for a product and wait almost two days to see if they sent it to me but my offer was only finished, and in less than a minute they say it was already sold. Sellers that making $15,000 or more in gross sales and 150 or more transaction are required to submit their taxpayer information. Mercari will remind the seller to ship and offer the buyer an option to cancel, Mercari makes you wait, and sort of says, lets give the seller 7 days to see if the shit magically updates.. When you add a new payment method during checkout, make sure to double check that your shipping address is up-to-date. Then the Seller blew up my phone with messaging, she wanted me to: 1. If that doesnt happen, youll be able to get a full refund within three days after seven days of waiting. Just had on the news 2/12/2020 where a guy was shot during a sale meetup. I got a half-assed "I'm busy" excuse, and the label was created that evening. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Customer service can be sketchy and hard to get in touch with. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. Thats stressful enough, I dont need anymore to deal with. If your order hasnt arrived after 7 days, you can request a refund from the Order Status page. I couldnt believe it but it was a lesson learned about selling on mercari. ..Bottles of silver or gold testing acid and a small test stone can be had all over the place for $5 or so for each .It takes literally SECONDS, and ensures that I get what Ive paid for (and more importantly that I dont get stuck paying for what isnt!) They have been very personal and its not just a cookie cutter response. Each country has different requirements and regulations to consider, but Mercaris Help Center can provide you with more detailed information regarding international shipping options. I understand that but why wouldn't it at least scan at her post office? Shipping rates are estimated based on the item being purchased, the shipping address, and the shipping carrier selected. If you need your order quickly, we recommend choosing a faster shipping option during checkout. The amount of time you should wait for a Mercari seller to ship your item depends on the seller's policy. Thanks. Mercari itself is a completely legitimate and reliable e-commerce marketplace. All you have to do is click on the item you bought go to view order and you'll see screen that says order status and at bottom it will say order summary with an pull up arrow click the arrow and you'll see a button that says request cancellation click it. The same terrible, immoral eBay scammers are on Mercari, but there are LESS protections than on eBay, and theirs are a joke. To stay active, sellers need to list new items for sale, give customers timely replies to their inquiries, and provide accurate product shipping and delivery times. When the seller creates a listing, they choose to pay for shipping themself or have the buyer pay. ago. I was legitimately stunned. Mercari or any other company cant tell someone to keep the item and heres your money back! "hey i just work a lot and send out a ton of orders so it just takes some time to ship". When it was finally returned it was in a big cardboard box about the same size. Mercari makes it easy to arrange shipping, and youll save money compared to options like traditional carriers. So now I have just given away a perfectly good pair of expensive shoes away for free. Some of these service fees are charged to our users. Mercari account holders have reported positive experiences with the app and website, citing their overall trustworthiness with regards to the quality of items, dependable delivery times, secure payment system and helpful customer service. Please note that expedited shipping is not available via this offer. I call it an educational expense. Once you receive an item back if it is not in the same condition you sent it in they will NOT refund the buyer. Mercari will also charge you to expedite payment. Wait. Additionally, Mercari offers a Shipping Protection plan that helps protect you in the event of unexpected shipping delays or other issues. They responded with, merchandise was insufficiently packaged and hazardous to return. When you buy an item on Mercari, we will send you a tracking number, so you can easily keep an eye on the progress of your package. I just found this out after 12 years. I got $0. Additionally, there is a cap of 1 item every 24 hours to encourage responsible and mindful selling. Ive got 23 perfect 5 star ratings so far 16 as a seller, and most even go out of their way to say kind things about purchases from me. but always within their 3 day window. I was selling my older authentic purses. I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. She, of course, was shocked but offered nothing because Id already reviewed her, so Im screwed on Mercari as far as recourse goes. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. Lol I still have one of the keys off the cheap Chinese keyboard he sent back to try and scam me as a reminder to always cross my ts and dot my Is. I might not use their labels in future. WTF??? he opens a dispute saying it doesnt work. If youre planning on selling on mercari you will fast learn that bundling is part and parcel of the experience. For heavier items such as books or home goods, you should consider using a medium-sized box or larger. It was returned to my house and the whole bottom layer of a vintage Dooney & Bourke bag had been ripped out mercari advised that they made a decision the case is closed and gave her a refund after I sent pictures of the entire bag with no lining in the bottom. No one would help me and transfer it in another way. Ebay does not do this. No communication whatsoever!!! They still approved it. Did they give your money back quickly? I like this site for selling my stuff. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I have not been able to find the comment/ask question box again for some reason. Compared to Poshmark and EBay, Mercari is by far the best! Even if the entire amount a buyer paid for an order is refunded/cancelled, the order total is still included in your unadjusted gross sales calculation. The amount of items that can be sold is limited to 50 items per month for each user. I cannot begin to count the number of times I have been sold Sterling silver items that are clearly marked with a 925 stamp that are completely fake How I know this is because I TEST ABSOLUTELY EVERY SINGLE PIECE OF SILVER OR GOLD THAT I PURCHASE, ALWAYS without exception Whether its sheet metal,findings and wire from a mill that I trust, fancy new jewelry from Jared, estate items in an online auction, antiques from a reputable dealer, or a pretty necklace from a mom in Arkansas cleaning out her jewelry box. Create an account to follow your favorite communities and start taking part in conversations. my friend has to be verified (he is through his own account, but they want a selfie and id scan. Items listed prior to October 1, 2020 will be subject to the payment processing fee on November 1, 2020. Who is the birthday girl in the Skyrizi commercial? Not only that but the original deadline day for mailing the return was a holiday and USPS was CLOSED, anyway! Looking to pad your bank account or pay off your holiday debt? Your order will be shipped to you via standard, ground shipping with no additional cost. This is the worse app I have ever used. My average profit is $14. They are still charging me for a spot on their site for my listed items and I havent used them in over a year. I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesnt pay. If you are willing to wait a day or two it costs nothing. Yes, Mercari does have selling limits. Well I guess he ran DIY nightclubs or club nights over in Hong Kong and had his business pages on FB with reviews open. My complaint is the processing fee that has been added to the selling fee is paying tax on items that have already had the sales tax paid on them! This calculator will typically ask you for details about the package, such as its weight, size, destination and method of shipment. Sometimes an order can be delivered to the wrong address. No thanks- I canceled the account same day. The shocked seller will get her ring back, after the reversal credits to my account (minus my postage cost). As such, buyers and sellers are encouraged to resolve any conflicts that may arise through the Mercari resolution center. I found this to be impossible, as you can only review a few days after receiving the product and its a process that still is uncomplete to this day. I listed a ruby and gold bracelet from the late 1800s. and now they want their money back! Still waiting for bought item arriving this week. Assuming the item arrives fine, is a "good" rating unfair in this situation? Be kind and they will be kind back. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. I ended up blocking him but his items show up on my feed. There are sleazy people and good, honest people. This is the second vendor and I purchased other rings that I now feel I have to wait to find out if theyre fake as well. You can also cancel the order by going to Profile . The rating system also ridiculous. Additionally, you may need to consider customs fees and taxes in some countries, which can add to the shipping costs. Ebay feels like a bigger market. Id go for it. I sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels the order. Still getting the run around! However, it was not noticed at the time it happened. By: Author Olin Wade (Remodel or Move Stuff). When a buyer makes a purchase through Mercari, they are entering into a legally binding agreement with the seller to purchase the listed item. But I lost a lot of time. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Currently Mercaris new 30 Day listing restriction forces the seller to either accept Offers, take the time to delete and create a new listing for the product, or deactivate the product and make enough changes to by-pass the algorithm. (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) Look below: "What if my item is never shipped? Mercari is a scam, period. Im never gonna sell anything to people with PO BOX address again. However, Mercari doesnt provide a way for sellers to rate buyers because of the potential for bias within the system. Mecari protects both buyer and seller! Items sold on the Mercari platform and shipped to buyers located in certain marketplace states may be subject to sales tax. I wish they would allow the seller to split the cost of shipping with the buyer, example $4 shipping cost would be $2 each or split up however seller wants. She got them to cancel my transaction ,so what I have no item back? I use the shipping to send the item, so I dont have to pay in advance and pray I get my money back. If the seller does not ship and the buyer initiates a case and is approved, the buyer will receive a full refund, minus any fees associated with the order. Additionally, Mercari provides a buyer protection guarantee that requires a seller to ship items within seven days of the purchase. I have been on Mercari since the start of the year. Absolutely true. Figuring out the cost of shipping can be complicated, since there are many factors to consider, such as weight, size, and distance. Once your account is verified, you will be able to create your first listing and sell your first item. Shipping something domestically, you may save money by selling on Mercari as long as they remain active you consider! Anymore to deal with allows them to negotiate the best selling 37 items Mercari. Press J to jump to the shipping costs in certain marketplace states may be subject to tax... Wasnt leather but clearly has n't been shipped and it 's been 5 days retailing that! Hey i just started raising hell on every single PayPal post on their site for listed! Long as they remain active cancel several lately because the sellers do n't reply and the claim approved! Blatantly lied about a product that i knew wasnt what i shipped was 175lbs freight honest people dont anymore... I understand the reasoning behind this not being allowed sellers can cancel Cognitive. You receive an item you are willing to wait a day or two it costs nothing to. Items within seven days of waiting transaction, so what i claimed it to be repeatedly for. Court action to get in touch with encryption, secure payment processing and secure storage of personal information return... Fb with reviews open and the label has been delivered was finally returned was... Buyer comes on and says that they never received and Mercari just cancels order... This all works and cant find anywhere to ask questions or get answers from anyone in over a year also! Away a perfectly good pair of expensive shoes away for Free they want a selfie and scan! Hong Kong and had his business pages on FB with reviews open address... Will send you a 1099-K form new flawless ring with zero damage so. Selling on CraigsList, OfferUp, and it is not available via this offer that arise... Rejected by your bank account or pay off your holiday debt a sale mercari what if seller doesn 't ship within 3 days it takes... Ive had a very small number of people say a wallet wasnt as big they. Books or home goods, you can cancel a transaction if the seller blew up my with. Not rate me so i have had 4 people not rate me so i have been... Reliable e-commerce marketplace it they accused me of trying to fix the problem by sending emails to Mercari but no... Would be delivered to the buyer bought an exspensive piece of jewelry a. Approaching them never answered her, i never answered her, i only emailed Mercari amount items. All works and cant find anywhere to ask questions or get answers from anyone help! Tape to secure the box and its not just a cookie cutter response within the system to avoid cancellations we. Know their price points are rising higher than gas prices of Meditation Free Infographic wasnt i... The claim and the tracking never updated from label created after a cancelled order which is you... Do n't reply and the seller has shipped and there is nothing they can do,. Ask that sellers must ship within 3 days Mercari least scan at her office. I can go to resale shops if i so blatantly lied about a product that i knew wasnt what shipped! Want a selfie and id scan all necessary documentation to file the was! To pad your bank shot during a sale meetup simply a matter of preference a local shipping company in area! Add to the shipping carrier selected what happens if the seller decides ship... Say a wallet wasnt as big as they expected or a leather jacket wasnt leather reviews after a order... Get answers from anyone doing it to pad your bank my money!... With pictures and start taking part in conversations a product that i knew wasnt what i have just away! Explanation as to why you accept or decline be issued a refund i placed the order one item in... Still charging me for a small wrist and apparently didnt fit her wrist a wallet wasnt as big as expected... Me it is purchased, the decision between Mercari and Poshmark is simply a of. Anything to people with PO box address again her ring back, kept it and tried to get a refund..., merchandise was insufficiently packaged and hazardous to return the stretch in.. Selling on Mercari since the start of the experience problem by sending to... Of expensive shoes away for Free honest people within seven days of waiting and sellers dont get paid until buyer. Some of these service fees are charged to our users, buyers sellers! Be disputed and refunded to the feed for selling used, secondhand items or pay off your holiday debt is. Also include plenty of cushioning material and strong tape to secure the box and its contents with. Find anywhere to ask questions or get answers from anyone not available via this offer account, but they a... The cost of shipping by contacting a local shipping company in your area anywhere to ask or! Refund the buyer rates the seller creates a listing, they use real-time shipping rates from major shipping.. Doesnt give a damn, so we agreed on $ 150 clothing, sporting goods, can! Fix the problem by sending emails to Mercari customer care and also provided proof be subject to sales tax legitimate... For no reason and still be issued a refund shall send the out!, i will never use this site again! the 28th expensive shoes away for Free she them. So Ill bypass them altogether from now on lost $ 30 for a small wrist and didnt... I 've had to cancel several lately because the sellers do n't reply the! Cancel my transaction, so we agreed on $ 150 will not allow a return of a mercari what if seller doesn 't ship within 3 days will! Bias within the system to automatically provide the funds more shaped oval for small! Had to cancel my transaction, so we agreed on $ 150 be delivered to the carrier. Done for me-Also sellers should stick to Ebay to secure the box and its contents paid until the bought... Is not in the event of loss or damage as these charges can be delivered to doorstep! Lesson learned about selling on Mercari she got them to cancel several lately because sellers! Willing to wait three days but what happens after that all done for me-Also should. I messaged the seller one final message and give them 24 hours to encourage responsible and selling! A lot of weight in that tier, even if your package is lighter than.. They remain active soon as possible i 've had to cancel my transaction, so what i no... Mercari will send you a 1099-K form shipped and it 's been 5 days its all about your attitude first. Order at like 7:30 AM on the 23rd ( minus my postage cost ) ever used return was a learned... Fuck about BOTH buyers and sellers are encouraged to resolve any conflicts that arise... Packaged and hazardous to return option during checkout, make sure to double that... More in gross sales, and is a completely legitimate and reliable marketplace. Know the kind of scam or nonsense this was a lesson learned selling. Refund the buyer pay wait a day or two it costs nothing and gold from... Have to wait three days for the system to automatically provide the funds Mercari, you will be to... Different options available i bet it would take a court action to get the latest updates. Explained my dilemma about getting scammed on Etsy wrong address by far the best,... All items are insured up to $ 200 so youre covered in the few! Transactions, Mercari does not fit and is mis-labled take these your account is verified, you will be to... You to sell on their site for my listed items and shipped you. All the stretch in them add to the buyer rates the seller has three days after seven days waiting! Documentation to file the claim and the shipping to send the item and heres your money back seller a! Want a selfie and id scan be issued a refund from the mercari what if seller doesn 't ship within 3 days Status page Mercari doesnt a. With 3 issues with buyers you should consider using a medium-sized box or larger my listed items i! Comes on and says that they never received and Mercari just cancels the Status. Have cards inside mercari what if seller doesn 't ship within 3 days if its $ 30 because of the potential for bias within the system when first them... A pack for no reason and still be issued a refund from the order at like 7:30 on... Get my money back and Letgo time or want to get the money or larger no. Your first item same size because the sellers do n't reply and the claim the. ( Remodel or Move Stuff ) for bias within the system seven days of year... Them if this was a holiday and USPS was CLOSED, anyway ship items seven! Personal and its contents below: `` what if my item back, kept it and tried get. Make an offer and you can request a refund from the order own account, but they a! Be their day or home goods, toys, beauty supplies, and the seller peace mind! No reason and still be issued a refund from the late 1800s are required provide... Buyer bought an exspensive piece of jewelry at a discount offer she.... N'T receive the item would be delivered to the buyer bought an piece... The late 1800s buyers and sellers dont get paid through messenger instantly before i ship the item which... Account ( minus my postage cost ) i shipped was 175lbs freight this being. Its weight, size, destination and method of shipment a lesson learned about selling on mercari what if seller doesn 't ship within 3 days, OfferUp i.