Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking [email protected],let them know of your circumstances and offer to provide the appropriate medical evidence. Nonrefundable cruise deposits are usually associated with promotions and offers that not only provide fare discounts, but potentially onboard credit and other added-value perks. In recent days we have had an experience where a river cruise guest in Southeast Asia was exposed to COVID-19 while in transit on an international airline. Thanks Viking! Eight Diamond Princess passengers have died. Antiquities and the Holy Land. While you wait to be contacted, consider what you want, given what your cruise line is offering (see our handy guide, above). All except $100 future cruise credit each. Most unfortunate that they didn't protect their investment with travel insurance. Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. Currently, there are no blanket cancellations for Carnival cruises. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Guests will have 24 months to use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Some of these offers, like Carnival's Early Saver program, offer cruisers price protection -- meaning if they find a better rate in their cabin category on their sailing, they're eligible to receive onboard credit or a free cabin category upgrade worth the difference in price. Some lines are offering even more. If you are booked on a voyage that is in doubt because of the new rules issued by local authorities (such as cruises to Canada & New England, or the Mediterranean), it is best to sit tight and wait for the cruise line to issue guidance for these itineraries. As keen as we may be to get back to exploring, for now, international travel must wait, Hagen added. Email [email protected]. But we are truly living in an unprecedented time. This will typically be spelled out clearly on the cruise line's website at time of booking, or by your travel advisor. Our June 3 cruise was cancelled so yesterday we called to rebook the same itinerary for 2021. For most cruise lines, as long as you cancel before your final payment date, there is no penalty. Royal Caribbean is offering passengers a full refund for cruises during the affected period. That's $1,500 in extra value -- a 37.5% return on the original payment of $4,000 -- just for letting the cruise company hold onto the original payment for another year or two. Viking is our go to cruise line now. Improve earnings, maximize rewards and track progress toward dream trips. What Are Carnival's Early Saver Cruise Deals. I realize that to this point Viking has. The company will continue to . In 2019, airlines canceled nearly 135,000 flights. Viking Mississippi - As of January 23, 2023. If you are comfortable taking the risk, these rewards can pay off once onboard. That puts it as the first cruise after their cancellations. In the time since that announcement, many of you have expressed concern for our crew, and I want to reassure you that we are taking good care of them. If it makes you feel any better, know that you won't be alone in choosing cash over credit. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking at [email protected], let them know of your circumstances and offer to provide the appropriate medical evidence. In this full review of the maiden voyage of Margaritaville at Sea Paradise we share read more. A significant cruise fare discount is the main reason to book a fare with a nonrefundable deposit; sometimes you can save hundreds of dollars per person on cruise costs. Additional resources for cruisers during the coronavirus outbreak: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Hoping third time is a charm and we go in January! $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Cruise lines that market to North Americans may initially focus their efforts on relatively short sailings out of U.S. ports such as Miami and New York, to such places as the Bahamas, the Caribbean and Bermuda. Canada's transport minister closed the country's portsto those ships on Friday. We still had credit left so we upgraded air, paid gratuties, added a drink package and still have more left we can use for spa or excursions. I feel we have become one large Viking family of 500,000 guests each year and 10,000 employees. The CDC has been pressing cruise lines to make some major changes to the way they operate to ensure there are no more major breakouts of the new coronavirus on ships. As tempting as the future cruise credits that lines are offering may be, we recommend taking the cash refund if your cruise is canceled. Look for language concerning pre-existing conditions or other exclusions. It's unfortunate as these things happen. 19952023, The Independent Traveler, Inc. Help requested: Cancelling a Viking Cruise. It's still unclear how and when travel around the globe will restart. certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. They chose to keep the booking, but 2 years later are not longer able to cruise. More than 700 passengers became infected, including 46 Americans. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. Celebrity Cruise ships that left U.S. ports before the midnight deadline and international ships will operate as scheduled. With the majority of the world's cruise lines .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be difficult to know what to do, particularly if your voyage winds up being the victim of ongoing cancelations. Cruisers may find themselves in a situation where their voyage isn't canceled, but instead will operate a substantially altered itinerary due to local restrictions. Watch Out For Cruise-Related Credit Card Scams During the Coronavirus Pandemic, Cruise Ship Delays Announced, Following Yard Closures and Slowdowns, Major Cruise Ship Refits Delayed Due to Coronavirus Closures, Royal Caribbean to Cut Traditional Buffet Once Cruises Resume, River Cruise Lines Start Outlining Onboard Health and Safety Changes, Modified Cruise Ship Regulations No Longer Require Doctor's Notes For Passengers Over 70. In trying times like these, there's nothing like having cash in the bank. Cruise Lines Modify Cancellation Policies For Better Flexibility, Coronavirus: Updated Cruise Ship Policies and Cancellations. (Video), Royal Caribbean Cancels 4 Sailings Amid Omicron Spread What to Know, Royal Caribbean, Celebrity Cruises Cancel Cruises What to Know If You're Scheduled to Sail, Norwegian Cruise Line Cancels Sailings Amid Omicron Spread What to Know If You've Booked One, I Took a Cruise Around the Mediterranean Over the Holidays Here's What It's Like to Be on a Ship Right Now, Here's One of the Only Ways to Cruise Alaska This Summer, Cruising Won't Resume in the U.S. Until at Least November, Cruise Association Confirms, Norwegian Cruise Line, Royal Caribbean Will Require Passengers to Wear Masks Indoors Due to Rising Onboard Cases, Royal Caribbean Temporarily Suspends New Cruise Bookings Until Jan. 10, CDC Extends Conditional Sail Order for Cruise Ships Into 2022, agreed to voluntarily suspend U.S. sailings, UnCruise Adventures was forced to end a sailing early, Hurtigruten suspending most of its operations. Those who want the refund will need to fill out a form available on Royal Caribbean's website or by calling. LauraS A few relevant articles that are updated regularly: The coronavirus pandemic is also having a knock-on effect on new ships under construction, and those slated to go through major refits in the coming months. fall flights to the Caribbean for as little as $56, Why you shouldn't expect bargain-basement pricing when cruising resumes, Heres how to cancel or postpone a cruise due to coronavirus, How to book a cruise with points and miles, Could cruising resume in August? Started June 21, 2021, By True, but US state department advice is still not applicable to Viking or me, in the same way that Foreign Office advisories are not applicable to your parents or Viking. I feel we have become one large Viking family of 500,000 guests each year and 10,000 employees. A reasonably intelligent person can read the terms of a credit card benefit guide. CruiseHabit.com was created by Billy Hirsch. Enrollment required. We had booked a September 2021 Ukraine river cruise in March 2019(right as the pandemic started thinking that it would be over by September 2021) that we had paid in full. Idiots was probably the wrong word. Plus Ups are excluded. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. Princess suspended its operations for 60 days, so no cruises will operate until May 11. It's not looking any better this summer, either, with staffing shortages and continuing COVID-19 outbreaks. The list of covered reasons is pretty specific as are the exclusions so it should be fairly obvious if your situation meets the criteria. It's always best to comb . Another rule banning anyone suffering from certain medical conditions such as diabetes or chronic heart disease also has been discussed. Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as current port statuses. My family and I are staying at home for the time being, as I hope you are as well. About 4 - 6 weeks after disembarkation and returning home we received a cheque from Viking. It is helpful to check online to see if the cruise line has an automated rebooking or refund form. What is the main difference between the two, and which one should you opt for? CC Help Jenn We rebooked for July 2021. We just canceled, so I havent seen our voucher contract yet. Cruise lines havepausedtheir operations for at least 30 days. LauraS When it got cancelled we booked a different cruise and had enough credit to book a suite. Woodland hills, CA 91367. Be careful that it is not tied to any pre-existing conditions. That's the new plan at Carnival. They already have us figured for idiots. Get expert advice, insider tips and more. 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. We fell very fortunate to have had a fantastic northern lights cruise in February. In that spirit, we have made the decision to extend our temporary suspension of operations through June 30, 2020. Royal Caribbeanand Celebrity Cruises will resume sailing on April 11. Carnival said in a letter to passengers Friday that all ships currently at sea will continue their voyages and return to their home ports as scheduled. Carnival Fantasy and Carnival Inspiration have been permanently retired. What might work us to ask if they could transfer the money paid to another cruise in somebody else's name. has written about cruising for more than 25 years and for many years oversaw USA Todays award-winning cruise site. Additionally, we are committed to share more with you as we all work through this complicated time together. An example, I'm from the UK, Viking River Cruises is registered on Switzerland, the cruise is in Ukraine. True, but we should look into all possibilities and let them tell us "no.". Take advantage of that. They are no longer able to cruise physically, and while the cruise is transferrable are not in a financial position to "give" anyone their trip and no one is interested in sailing and paying them for their booking. I too am anxious but I know I have to wait. You can see their letter to guests below: Since we started Viking nearly 23 years ago, we have always cared first and foremost about our guests and our employees. If by chance the cruise companies can resume cruising May 1st, I see hundreds of cruises to nowhere! I am sure you recognize that COVID-19 has made everyday life more complicated. My hope is to get our money back but FCC two years out is acceptable. We cancelled a July ocean cruise with themlast week while we were still 120+ days out and could get a full refund. Nearly every cruise line is telling people to not contact their call centers due to the high volume of calls, and most are issuing Future Cruise Credits by default. Cancellation Policy Due to COVID-19 Everything else apples to apples. I understand and I agree with what you are saying about familiarize the insurance coverages. If you don't mind risk: Nonrefundable deposits are a bit of a gamble, but typically come with a sizeable discount to the cruise fare. We opted for a refund since we already had FCVs from our April 2019 Viking cruise being canceled. CC Help Jenn Passengers during the affected period also can request a future cruise credit of 125% that can be used anytime until Dec. 31, 2021. 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