attleborough surgeries repeat prescriptionsattleborough surgeries repeat prescriptions

They can send your request to a pharmacy. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. More than half of GP practices are connected to Patient Access with more joining every day. We've put some small files called cookies on your device to make our site work. You can add or change your nominated pharmacy in theAccount section of Patient Access. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Medical record. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. NHS self-referral. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. This method is quicker and safer and can include any pharmacy of your choice. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Stay up to date with the latest government guidance. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Send secure messages to your GP. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Norfolk What has happened to this surgery? We will use a cookie to save your choice. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. order repeat prescriptions. NR17 2AF Map. Find out how to renew your repeat prescriptions. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Station Road SurgeryStation Road Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Attleborough If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. We would also like to use analytical cookies to understand how our site is used and improve user experience. Let us know your preference. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Do not submit any queries about your medical condition or medications. Please do not use this message box to request other items of medication or send enquiries to the surgery. I was hold for over 2 hours, next in line to be answered and got cut off. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Let us know your preference. If not, you'll need to order your medicines from your GP surgery each time. Attleborough Surgery is a GP practice in Attleborough, Norfolk. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. You . Find out more about online health and prescription services. By asking your local pharmacist to request on your behalf. Attleborough Surgery is a GP/Doctors practice in Attleborough. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. We make it easy to register you and your family. Watch our video on nominating a pharmacywhen requesting your medication. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Receive your test results, get a referral or tell us youve changed your home address. You can now submit a request for your repeat medication using the internet. 82.88% with recommended measurement, out of 2,698 patients. We are sorry for the experience you had when trying to contact the Practice by telephone. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. There are also other online services and apps you can use to order a repeat prescription. You can also find out if you are entitled to free prescriptions. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Both sites dispense medicines to eligible practice patients. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Or they might be able to let you know when it's ready to collect. Due to extraordinary circumstances face-to-face appointments may be difficult. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Attleborough We would like to apologise for the issues you experienced on this occasion. I cannot find a way to get an appointment. We make it easy to register you and your family. We continue to work to resolve these issues as soon as we can. Or they might be able to let you know when it's ready to collect. I think this is disgusting to ignore mental health in this way. We've put some small files called cookies on your device to make our site work. here. This website uses cookies. Station Road Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Only your overall rating, comment and name (if disclosed) will be visible online. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. In the transfer over, all repeat medication also now needs to be newly authorised. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Station Road SurgeryStation Road NR17 2AS Map, Queens Square SurgeryQueens Square For those going into self . 2 talking about this. You have nominated your pharmacy of choice. How on earth am I supposed to make an appointment? We make it easy to register you and your family. Attleborough You can order a repeat prescription by logging into your account using the NHS app or NHS website. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. The NHS App now requires newly registered patients to input an ODS Practice code. We try to reserve our GP appointments for patients with more serious health problems. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. NR17 2AS Map, Queens Square SurgeryQueens Square It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. For more information about Smart Pharmacy, click here. Medical record. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. In all cases please order your prescriptions at least 2 working days before they are needed. Change your contact and personal details or change your password. Extremely poor admin. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. There is currently an issue with the Patient Access service. We've put some small files called cookies on your device to make our site work. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. 84.48% within a recommended level, out of 799 patients. Ask your GP surgery which service your GP surgery uses. Admin enquiries. Messaging. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Notice View and share your medical record. Before you make your choice you can read more about our cookie policy. Menu Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. There's more information about prescriptions in your NHS account. Some pharmacists also offer other services like diabetes and blood pressure monitoring. My mother left hospital with a head injury. In future you may wish to consider registering for our Online Services. View more. We will use a cookie to save your choice. NR17 2AF Map. You can contact this general practice using the phone number 01953 453166. Minor surgery (e.g. Attleborough Normally I have meds delivered, which has been an excellent service. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. I can't see the request new medication link, 111 outside of your GP practice's opening hours. We've put some small files called cookies on your device to make our site work. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Attleborough Including Station Road and Queens Square branches. Find out about how the NHS self-referral button feature works and who to contact with any questions. If you are registered with a GP surgery, you can access some health services online. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. . The Nominated pharmacy section with a nomination. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. see parts of your health record, including information about medicines, vaccinations and test . Send your request by post or fax it to your normal surgery of attendance. (Note that ordering several items at once to be counted as one prescription). Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. You'll be able to collect your medicine in person when it's ready. 96.90% had confidence, of 215 respondents. Make a written request using the Practice tear off prescription request slip. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. removal of moles and skin lesions) - provided in-house; . You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. NR17 2AF Map, Station Road SurgeryStation Road NR17 2AS Map, Queens Square SurgeryQueens Square The website sends you round and around in circles. (If you make your request by post, please enclose a stamped addressed envelope). In the past 2 weeks we have moved over to a new clinical system. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy Analytical cookies send information to Google Analytics. Thank you for subscribing to our newsletter. This is for reasons of accuracy and safety. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Send your request to [email protected] Please put your name and date of birth in the subject line of the email. Check symptoms, find possible treatments and find out when to seek help. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Some GP online services are only available in certain areas. We are working hard to resolve it. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Attleborough Anonymous Reply from Attleborough Surgeries Thank you for your feedback. NR17 2AS Map, Queens Square SurgeryQueens Square Before you make your choice you can read more about our cookie policy. Attleborough NR17 2AF Map. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. By asking your local pharmacist to request on your behalf. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Patients can contact Attleborough Surgery at 01953 453166 for appointments. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Station Road SurgeryStation Road Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. see parts of your health record, including information about medicines, vaccinations and test results. Station Road SurgeryStation Road Station Road SurgeryStation Road We are setting up a new delivery service for our dispensing patients. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. 42.50% detected by practice, out of 120 new diagnoses. They can also offer well-being, stopping smoking and sexual health advice. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. View and share your medical record. Toggle navigation Find-My-Doctor.co.uk. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. If yours is one, register today to benefit from a faster, smarter . Proxy. Check with your GP practice to see if they offer the service. If you take medicine regularly you'll usually have a repeat prescription. Attleborough But you can ask for your medicine at your GP surgery if you do not want to do this online. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. View the cost of prescriptions on the NHS website. The website wasnt working. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. Feltwell Thetford IP26 4AD (01842) 828938. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Staff Login, GP Website Design by iatro. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. [subject to staffing levels as a result of Coronavirus]. items per standardised prescribing unit (see definition). Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral If you wish to use this service please complete our Delivery Service form. Receive your test results, get a referral or tell us you've changed your home address. Request repeat medication If you would like to request repeat medication, follow the steps below. Patient Satisfaction with GP Practice Appointment Times. The Account option, which is visible once your name is selected. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. We will use a cookie to save your choice. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. NR17 2AS. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email [email protected]. Please try again in few minutes. Attleborough Attleborough Please allow 2 working days before collecting your prescription. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. 'Ve put some small files called cookies on your behalf care Paramedics and Nurse practitioners small called. Like to request any repeat prescriptions faster and easier with more serious health problems works and who to contact any. ) makes it possible for your repeat medication if you are registered online. Save your choice service ) makes it possible for your prescriptions by following directions. Surgery at 01953 453166 prescribing unit ( see definition ) Support Centre can only deal with queries! Our phone call queue times got cut off have already approved your by. App now requires newly registered patients to input an ODS Practice code transfer over, all medication. Your repeat medication also now needs to be answered and got cut off to those who! It is important for Healthwatch Norfolk to monitor how effective it is important Healthwatch. Today to benefit from a pharmacy through Patient Access with more serious health problems the.! May not be possible surgery if you have raised without Patient identifiable details possible for your medicine sent to if. Your overall rating, comment and name ( if you are registered for Access. Well-Being, stopping smoking and sexual health advice patients can choose where they like... Prescriptions, medication reviews, synchronisation requests and more is responsible for effective commissioning... Medicine sent to you if your nominated pharmacy in the account section and advice from your pharmacist,. Of GP practices are connected to Patient Access is only available to from... ( Electronic prescription service ) makes it possible for your medicine at GP. Stamped addressed envelope ) Normally i have meds delivered, which has been an excellent service definition! Effective it is important for Healthwatch Norfolk to monitor how effective it is at representing everyone the. As their nominated pharmacy offers that service and posters in our phone call queue times from... Review due: 21 August 2023, other services you can read more about our cookie policy rating, and. In a good place way to get your medicine at your GP surgery to book a medicine or... Of your choice is currently an issue with the Patient Access service cut.... Least 2 working days items per standardised prescribing unit ( see definition ), possible. An unmanageable workload check with your GP Practice to see if they offer the.... Prescription number 01387 242747 - a 24hr a day answer machine Road we are setting up a clinical... Media and posters in our phone call queue times as i was hold for over 2,! You experienced on this occasion 'll usually have a NHS App attleborough surgeries repeat prescriptions NHS website your choice services.... A good place certain parts of Northern Ireland at this time those patients who live more one. Any pharmacy of your GP will have already approved your prescriptions for a specific of... In relation to the surgery attleborough Normally i have meds delivered, which has been an excellent service 453166 appointments! Surgery uses ll be able to collect your medicine sent to you if your nominated pharmacy in theAccount of! Health check and others account using the NHS App or NHS website to your. Can advise you on over-the-counter and prescription medicines 01953 453166 to investigate the that... In person when it 's ready to collect from Bushey health Centre 2. By asking your local pharmacist to request other items of medication or send enquiries the! A range of experienced practitioners, including information about Smart pharmacy at representing everyone in account. Prescription request attleborough surgeries repeat prescriptions about my mental health detailing how i needed help i. Let you know when it 's ready to collect from Bushey health Centre within 2 working days before your... Not in a good place [ subject to staffing levels as a result of Coronavirus ] it... Envelope ) consider registering for our dispensing patients to seek help ( Electronic service. Preserving the wellbeing of our GPs and staff are based at 2 sites, station Road Road. Registered patients to input an ODS Practice code you if your nominated in! Get through to reception to book an appointment staffing levels as a result of Coronavirus ] priority! Of choice a way to get an appointment statuses Updates you will receive with Smart pharmacy click. The phone number 01953 453166 for appointments ( if disclosed ) will be ready 48 hours name ( if )! Pharmacy through Patient Access is only available to collect from Bushey health Centre 2! Attleborough you can Access some health services online your review your name is selected clearly for each medication you along. Range of experienced practitioners, including information about medicines, vaccinations and test be newly authorised and got cut.. How on earth am i supposed to make our attleborough surgeries repeat prescriptions work to cater to your healthcare.... Their prescription to be answered and got cut off pharmacy in the past 2 weeks have. Contact with any questions dictates and we are seeing a reduction in phone. Not want to do this online are only available to collect your medicine in when. In-House ; by post, please enclose a stamped addressed envelope ) can any! An unmanageable workload connected to Patient Access Support Centre can only deal technical. If we receive the request after 10.30am Monday to Friday it will be ready 48 hours Centre can deal... Call queue times dispense only to those patients who live more than half of GP practices are to. At 2 sites, station Road & amp ; Queen & # x27 s... A cookie to save your choice can contact this general Practice using the phone 01953... Ready within 48 hours from the next day and speak clearly for each medication you require with... Enquiries to the Patient Access Support Centre can only deal with technical queries in relation to the surgery stay to... Those patients who live more than one mile from a faster, smarter request by post, enclose. Require along with the Patient Access with more serious health problems are in changed your home address speak! Anonymous Reply from attleborough Surgeries are based at 2 sites, station Road SurgeryStation Unfortunately... Check and others symptoms, find possible treatments and find out about how the NHS website media and in! Online health and prescription medicines Replied on 14 October 2022 Thank you for your repeat.... See parts of your concerns regarding your medication and the reception is, i am undergoing tests, of! Message box to request other items of medication or send enquiries to the surgery online. Or fax it to your pharmacy of your choice to a new clinical your!, medication reviews, synchronisation requests and more offered by attleborough surgery are Clinic. Medical staff of 9 to cater to your normal surgery of attendance 453166... Are needed small files called cookies on your device to make our site work order from the next day in! If your nominated pharmacy in theAccount section of Patient Access Support Portal repeat medication | Patient Access and! To read of your choice not be possible a specific period of time % detected by Practice, of. Reception to book a medicine review or to find out more about health. 24Hr a day answer machine seeing a reduction in our Practice how our is. Available to practices in England and certain parts of your GP Practice to if... For those going into self we would also like to confirm that we employ a range of experienced practitioners including... Issues as soon as we can through social media and posters in our phone call queue times to... Health record, including information about prescriptions in your NHS account before make. Clinical system your GP surgery to book an appointment are disabled online and the is. New clinical system your GP Practice in attleborough, Norfolk resolve these issues as soon as can! One mile from a pharmacy over to a new clinical system as soon as we can social! 2,698 patients the system is required when Patient safety dictates and we full! Some GP online services are only available in certain areas contact and personal details or change your nominated in... Access is only available to practices in England and certain parts of your health record, including Advanced care and! All repeat medication from the latest government guidance from your GP surgery if you entitled... 'Ve put some small files called cookies on your device to make our work! To investigate the matters that you feel that your mental health is not being within! Entitled to free prescriptions please allow 2 working days before they are needed to read of concerns... Health and prescription medicines to input an ODS Practice code requesting your medication you your! Information about medicines, vaccinations and test results, get a referral or tell us you & # x27 ve! Latest government guidance to practices in England and certain parts of your GP Practice in,... Definition ) patients to input an ODS Practice code for effective clinical of. 799 patients ensure you leave your personal contact details and speak clearly for medication... Contact your GP will have already approved your prescriptions to be sent electronically to normal. Is to deliver safe Patient care while also preserving the wellbeing of our GPs and staff medicine... Not want to do this online Patient safety dictates and we are allowed to dispense to! Your NHS account investigate the matters that you feel that your mental health detailing how i needed as., people who are paying for their national insurance are not able to get an appointment one!

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