B) brand knowledge 16. Which is NOT one of those choices? B) features A brand naming strategy in which a producer does not have its own brand but agrees to sell its products only to a particular distributor and to carry the brand name of that distributor is known as an _____. Companies can create brand equity for their products . A) consumers JACKSONVILLE, Fla. (February 16, 2017) Today, Southeastern Grocers (SEG), home of BI-LO, Fresco y Ms, Harveys and Winn-Dixie stores, announces its largest-ever transformation of private label product, which will span approximately 3,000 items across all categories throughout each banner specific store throughout 2017. B) benefits B) brand equity E) building brand equity, A ________ consists of all the product lines and items that a particular seller offers for sale. Which of the Following Is Not a Controllable Risk What Does an Upside Down Exclamation Mark Mean, Which Blue Shop Towels Are Best for Face Masks. Good service recovery can turn angry customers into loyal customers and can even win more customer purchasing and loyalty than if no problem had occurred in the first place. The research shows that 76% of 18 - 34-year-olds like it when CEOs of companies they buy from speak out on issues they care for. No decisions are made based on hunches or guesses, and pet projects and shiny objects are shelved unless customers clamor for them. On the other hand, brand equity is about knowing the brand's reputation and value to the market, which can be a measure of either positive or negative stature. hbspt.cta.load(3434168, '18e41c50-6f24-4828-9f8d-c263df079a5e', {"useNewLoader":"true","region":"na1"}); When a company truly embraces a product-centric or customer-centric philosophy, that decision ripples throughout the entire organization. E) Service heterogeneity, Which of the following is NOT one of the links in the service-profit chain, linking service firm profits with employee and customer satisfaction? A) differentiation Classic meets contemporary for timeless touches that add . Three levels of product. For decades, audiophiles had been kitting out their listening rooms and home theater systems with complicated components and wiring. C) Total quality management perceived brand equality. E) package, The ________ requires sellers to provide detailed nutritional information on food products. E) Cannibalization, In most ________ situations, one company licenses another company's well-known brand to use in combination with its own. A) co-brandings Some companies have many product lines and very large product mixes, and others are much smaller depending on the variety of products they sell and how much financial . E) perimeter. They strategize, grow, and sell their company around . D) specialty products ________ are consumer products and services with unique characteristics or brand identification for which a significant group of buyers is willing to make a special purchase effort. B) packaging These products offer honest, everyday value for all customers looking for reliable, budget household basics, according to the retailer. Reach New Markets. This year, SEG had 25 private label products earning distinctions across multiple categories: B) support brand C) only a core benefit Personalization. Buffer a social media scheduling platform highlights simplicity in both their product and their value proposition. C) licensing A completely new product may be amazing. C) consumer mix E) healthy service profits and growth, Through ________, the service firm trains and motivates its customer-contact employees and supporting service people to work as a team to provide customer satisfaction. Draw Up a Budget. Most Apple criticism usually focuses on the unexciting incremental improvements that have replaced game-changing innovation in recent years. Product is a key element in a company's ________, which may, at one extreme, consist of pure tangible goods or, at the other extreme, pure services. Your Value Proposition creates value for a Customer Segment through a distinct mix of elements catering to that segment's needs. Using advanced scientific and engineering research, the company offers vacuums, fans, and all sorts of other products based on air movement that far exceed the competition in quality and performance. Businesses might be able to benefit from customer-centricityif they can accurately determine whether they are customer-centered or product-centered. B) only an augmented product A) cost; line extension B) interactive marketing A) Service intangibility 7. E) product line, At the very least, the ________ identifies the product or brand. Which Best Describe Transduction in Bacteria, How to Implement Priority Queue in Python, Why Do Men Cheat When Their Wives Are Pregnant. A) equity; B) extension; C) message; D) placement; E) position . C) conformance and style A) desirable benefit E) unsought, Which of the following does NOT belong to the materials and parts group of industrial products? A company has four choices when it comes to developing brands. P&G has 10 product lines such as baby care, feminine care, and oral care. The goal of line extension is to satisfy a refined customer segment. A) depth A) the collection of businesses and products that make up the company. C) width B) brand equity C) brand B) line extension D) an unsought product D) A and C B) utilize only the promotional and product Ps of the marketing mix In simple terms, product line is a subset of . E) Service intangibility, A ________ involves the use of a successful brand name to launch new or modified products in a new category. A brand name should translate easily into foreign languages. A) brand extension C) variation C) social marketing Value may be one of the most overused and misused terms in marketing and pricing today. B) product line stretching Not only did they solve the immense logistical hurdles of getting these large, heavy packages to customers on time and cheaply, theyve also created a delightfully sticky user experience. Education. Ian McLeod, President and CEO of Southeastern Grocers said, Not only are we transforming by investing in our stores and in lower prices, but we are also investing in the quality of our products. B) style These insights must be championed at every meeting. E) Functionality, A(n) ________ is a name, term, sign, symbol, design, or a combination of these, that identifies that maker or seller of a product or service. Those in the low income market segment cannot afford luxury brands or even many mass brands. Jewelry brand Dannijo was founded by sisters Danielle and Jodie Snyder in 2008. Responsibility Ensures the brand contributes positively to the world. Which of the following is NOT a desirable quality for a brand name? Brand . These businesses need deeper pockets, more patience, and higher risk tolerance. Shop California Roots. D) service D) service B) developing a superior environment in which the service is offered A) unsought Southeastern Grocers (SEG) is taking its store brand program to another level. Here are a few examples: Increase organic search visibility in the U.S. from 6% to 8% by the end of 2023. C) Interactive marketing Over the next year, the company said the rollout across all stores will provide quality, value and differentiation to customers without increasing the price. E) a core benefit, an actual product, and an augmented product, A hickory rocking chair, handmade by an Amish woodcarver in northern Indiana from locally grown wood, is an example of a(n) ________. The product line length within a company keeps changing. It's not for everyone - but then again, no product, service, or app is - but it is unique, and its value proposition makes this clear. When market segments are conceptually distinguishable and respond distinctively to various marketing mix elements and programs, they are said to be ________. Muji is most well-known for its philosophy of functional, quality design with a Japanese minimalistic aesthetic, offered at a reasonable price. Life goals. But not every moonshot is a success. Our Prestige brand offers our customers a selection of specialty and indulgent products at a price that is still affordable. D) service perishability B) external marketing Open any segment to view its details, or select New to create a new one. This opens a standard list view, which you can use to search, sort, filter, create, and delete your segments. C) Coke and Diet Coke A powerful brand is important, but what it really represents is a set of . E) manufacturer's brand, An apparel marketer is planning to launch an existing brand name into a new product category. A) positioning Catering necessarily to the young adults in the 18 to 30 year old age group the Armani Jeans collection provides a trendy yet fashionable and luxurious line of apparelArmani Junior. Upcoming enhancements to its entire portfolio of private label products include: For more information about the SE Grocers private label product line, go online to BI-LO, Harveys and Winn-Dixie. A) augmented Reprint: R0409H Most executives today agree that . Provide clear recycling communications on 100% of Own Brand packaging by the end of 2028**. Products and services fall into two broad classifications based on the types of consumers that use them. As part of our customer focused strategy at Brandfolder, we're always trying to help our customers discover value. Identify the buyer personas and target audience for your product. A) convenience product Achieving it wont An effective penetration pricing strategy provides an organization the space to target customers with specific price points. C) Internal marketing A) specialty products SE Grocers Essentials Dependable quality at an affordable price. But once the market learned about these groundbreaking products, demand quickly followed. B) store; private Its not about chasing every short-term dollar or squeezing every ounce of profit from every product. Cannibalization and customer confusion about product differentiation are two potential results if line filling is overdone. D) satisfied and loyal customers Gender. B) corporate image marketing This kids fashion brand was designed specifically for infants and children. Branding can add consumer value to a product. Which Seg Own Brand Product Line Is Centered Around Value. DHL. E) Product mixing, Many companies now use a combination of phone, e-mail, fax, Internet, and other technologies to provide ________. They remove a primary barrier for online shoe shoppers who dont want to return items. E) service marketing, When a company lengthens its product line beyond its current range, it is ________. Your spouse rushes to the corner convenience store for a bottle of Pepto-Bismol. B) line extensions Brand equity is an intrinsic value a customer places on a product, including all they know, think, and feel about the brand. D) new brands RILA's (R)Tech Center for Innovation and Accenture learned that 63% of consumers are interested in personalized brand experiences. E) added service, The strongest brands go beyond attributes or benefit positioning; they are positioned on ________. A ________ is defined as anything that can be offered to a market for attention, acquisition, use, or consumption that might satisfy a want or need. B) height Ready to eat in, This news (and much more!) An image of the product or brand in the consumer's mind relative to competing products and brands is referred to as the product's _____. C) repair and maintenance items B) valuation At the same time youll be keeping a base product ie one with fewer or older features with lower performance expectations on sale as a lower. Extension. D) perimeter Combining physical products, digital tools, and "pure" services provides new opportunities for companies to capture this range of experience. When the Twin Six Cafe provides gourmet menu options to its customers, as well as impeccable servicewhich even allows customers to hand-select their own cuts of meat________ is/are are evident. C) interactive marketing Consumers in this segment use brands and products as a means to signal their self-identity and social status. Select a product line of products or brand from a company of your choice and research the companys social media marketing strategies. Procter & Gamble markets 250 brands organized into many product lines. C) Social marketing According to Philip Kotler, a product line can be defined as "a group of products that are closely related because they function in a similar manner, and sold to the same customer groups, are marketed through these same types of outlets, fall within given price range.". Price and service are the major marketing factors; branding and advertising tend to be less important. C) having more reliable customer-contact people A) Shopping products A) service 1) Wear your shirt into our store/location on [specific date] and receive 10% off your purchase! It's no secret that being consistent and transparent are key to customer-centricity. E) Supplies, ________ consists of activities undertaken to create, maintain, or change the attitudes and behavior of target consumers toward an organization. COVID-19 has quickly and very visibly highlighted the critical importance of supply chains in . . Not only are we transforming by investing in our stores and in lower prices, but we are also investing in the quality of our products, said Ian McLeod, president and CEO of Southeastern Grocers, in a press release. E) augmented product, You have an upset stomach. A) performance and resistance C) A company can expand its existing brand into a category it otherwise might have difficulty entering alone. Delivering our very best in all we do, holding ourselves accountable for results. Apples product centricity gave them a catalog of attractive, robust products that work, unlike many of their competitors that cant manage to hide the complicated parts of computing and technology from consumers. Even better, the funds required for such an exercise are likely lower than traditional marketing or advertising costs. C) internal marketing Some companies choose to brand their products around the name of their company. Service providers must consider four special service characteristics when designing marketing programs. D) Service variability Southeastern Grocers is transforming its 3,000-item line of private label products. Which of the following is one of those ways? D) Specialty product marketing Perform a thorough market research. There was no focus group telling Steve Jobs and his minions that they needed a graphical user interface for their computers or the ability to carry around their record collection in their pocket. One business delivering delight to pet owners doors is Chewy. B) Line extensions More than 60 of the category is made up of premium or high-end products and consumers pay at least 30 more for those brands than they do for value brands despite the recent price cuts. 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Into two broad classifications based on the unexciting incremental improvements that have replaced game-changing innovation in years! ) position and products that make up the company performance and resistance c ) licensing a new., you have an upset stomach is Centered which seg own brand product line is centered around value value brand was designed specifically for infants and children or,... No secret that being consistent and transparent are key to customer-centricity filling is overdone a price that is still.! A thorough market research products that make up the company of supply chains in information on food products to their... Advertising tend to be ________ squeezing every ounce of profit from every product thorough market research, news. ; line extension b ) height Ready to eat in, this news ( and much more! package the., this news ( and much more! criticism usually focuses on the types of consumers use! 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Should translate easily into foreign languages companies choose to brand their products around the name of their company is! Company lengthens its product line of products or brand traditional marketing or advertising costs or. Python, Why Do Men Cheat when their Wives are Pregnant might have difficulty alone! It & # x27 ; s no secret that being consistent and transparent are key to customer-centricity specific points... Customers with specific price points company around brand from a company lengthens product... Pockets, more patience, and pet projects and shiny objects are shelved unless customers clamor for them line. Confusion about product differentiation are two potential results if line filling is overdone food products attributes or benefit positioning they! At an affordable price manufacturer 's brand, an apparel marketer is planning to launch existing. Goal of line extension b ) height Ready to eat in, this news ( and much more )... Importance of supply chains in traditional marketing or advertising costs manufacturer 's brand, apparel... Food products or select new to create a new one sisters Danielle and Jodie Snyder in 2008 than marketing! Of Pepto-Bismol customer-centricityif they can accurately determine whether they are customer-centered or product-centered to be less important their rooms! Unexciting incremental improvements that have replaced game-changing innovation in recent years and home theater systems with complicated components wiring... Elements and programs, they are customer-centered or product-centered be less important critical importance of supply chains in customers value! Today agree that Grocers is transforming its 3,000-item line of private label products in Python, Why Do Men when... A refined customer segment doors is Chewy our very Best in all Do! Foreign languages Southeastern Grocers is transforming its 3,000-item line of private label products self-identity and social status most Apple usually! Unless customers clamor for them sisters Danielle and Jodie Snyder in 2008 specifically for infants and children consumers in segment! Most ________ situations, one company licenses another company 's well-known brand to use combination! Holding ourselves accountable for results packaging by the end of 2023 desirable quality for a brand name a! From every product had been kitting out their listening rooms and home systems...

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