We would like to work with you to see how we can turn this around, but we don't have any information. Took the time to walk me through setting up my online account so I can go on and make my payments see how much I owe and learn more about my loan. Thank you so much for working with us. Contact Us - SNAP Home Finance SUPPORT WHEN YOU NEED IT You want to grow your business, homeowners want better terms. You can send us a direct message or call us at (877) 557-3769. It will only take you a few minutes to complete the process and you will get verification in no time. How can I update my personal information on my Snap Finance account? Good customer service and easy application and organized portal to see your payments. It basically charges no interest in the short-term. Facebook page for Division of Family & Children Services | Georgia Department of . How much in lease-to-own financing could I get from Snap? It is always best to reach the customer service and see it for yourself whether you can get a loan from Snap Finance or not. Keep in mind that not everyone can become a member, there are certain eligibility criteria that you have to match. Dedicated to identifying customer needs and delivering effective solutions to problems. 54 total complaints. They do not answer emails and refuse to delete data. Learn More Approvals up to $5,000 Were a proudly Canadian company that shares Canadian values. Edit Lists Featuring This Company Section, Snap Finance Selects LoanPro's Lending Core for Loan Servicing Needs, Snap Finance Appoints Chief Compliance Officer, Chief Technology Officer, and Chief Financial Officer, Financial Services Companies With Less Than $50M in Revenue (Top 10K), Finance Companies With Less Than $10M in Revenue (Top 10K). to place a service call online. Find out how we combat fake reviews. Edgar, we would like to work with you to see how we can turn this around, but we don't have any information. Customer Portal Login | Snap Finance Customer Portal Login Continue Need help? Thank you for choosing Snap Finance. When you have entered the information in the respective fields, you can click on the sign-in button and get access to the account. AB. Provide your customers a quote for vehicle service expenses. Our aim is to reach everyone who's struggling to get information about anything related to money. Where can I shop once I have my approval? Through your online account, you will be able to do a lot, like check your payments, change the preferences, change payment methods, and add additional information. What do I do if a customer has feedback or a complaint regarding Snap. How much in loan financing can I be approved for from Snap? You can call the Snap Finance customer service by dialing the number below. Talk to a human at Snap Finance: 1-877-557-3769. Were putting money back in your pocket. Can you please share your experience with us? Our easy financing solutions allow you take home new furniture, tires, electronics, appliances, and more, then make easy payments over time. Our hours are: Monday-Friday 6:30 am - 7:00 pm MST Saturday 6:30 am - 5:30 pm MST Other ways to contact us: Phone: 877-557-3769 Email: [email protected] Fax: 866-332-6617 Helped me make my experience better. No waiting. We connect with our dealers on a personal level and provide industry-leading dealer support. Snap Finance salary trends based on salaries posted anonymously by Snap Finance employees. Send us a message and one of our team members will get back to you shortly. Should have been 5 stars if it was just rating her. Finance helps you get what you need and spread the cost. Your email address will not be published. If you are eligible and have everything that is required you are ready to begin the application process. If I sign a lease-purchase agreement, how much do I have to pay today? Excellent time management skills combined with a superior knowledge of the customer service industry. Acima Credit Customer Service Phone Number (800) 742. . You can buy goods ranging from computers to furniture to tires. Snap Finance is a fintech company that specializes in providing consumer financing and lease-to-own purchase options. When I first started at Snap Finance it was good place to work. BBB reports on known marketplace practices. Snap Finance has lent so many short-term loans to many people especially during this pandemic. Founded in 2012, Snap provides these services via e-commerce, brick-and-mortar merchants, and directly to consumers through snapfinance.com. 3 What is the AFR Rates for March 2023? You will be informed immediately whether you are eligible to apply and your application is approved or not. I contacted the store again, shipped the product back the same day it arrived and contacted snap again to let them know what steps were taken and THEY would have to contact the seller. We are happy you took advantage of it and now your car is up and running. Snap-on Incorporated | Shop Snap-on | Privacy Policy | Anti-Human Trafficking. How It Works. James, we're sorry for this concern. Financial Services Snap Finance Complaints Complaints Snap Finance Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this. Where can I shop once I have my approval? Thank you for giving us the opportunity to help you. Honestly hand on heart, one of the best finance companies i have ever used. Subscribe to our dealer podcast now! Can I set up different payment amounts for the future? Becoming a member is also required to get access to your account. Apr 2022 - Present1 year. Click on the chat widget on the bottom right corner of your screen. Industry-First 240-Month Amortization We develop innovative, creative solutions designed to help your business grow. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Once I make my purchase, how long is my lease-purchase agreement? Provide better management of compliance and regulatory requirements while improving . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Thank you so much for working with us. Weve helped thousands of Canadians from coast-to-coast upgrade their properties by providing over $1.7B in home improvement financing. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Brought to you by many experts, Zrivo.com piles the latest financial and tax news updates you need the most. What happens if I need to return the merchandise? From start to finish, our process is designed to be simple and stress-free. If you have further questions regarding financing or have an existing account you can reach Snap at: Phone 877-557-3769 Hours Mon-Sat 7am -9pm, Sun 8am-6pm Fax 866-332-6617 Email [email protected] Mailing Address 1760 W. 2100 S #26561 Salt Lake City, UT 84199 My credit isn't so good so I was happy they gave me, I was having car trouble and Snap Finance made everything easy and convenient. You can check them by following this link: https://support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options-. Alphonse, it is very important to us that our customers are comfortable and that they feel like family. I would give her a 10 out of 10 for providing an extremely positive Customer service experience. X Services Adoption Afterschool Care Program Becoming a Contracted Support Services Supplier . They are also subject to flexibility due to market conditions . Click here Does Snap charge interest on a lease-purchase agreement. Would definitely use again with confidence. Great customer service. Did not enjoy the web experience before I called in. Vickie, we are excited that our team member took the time to help you feel confident in your Snap Finance account. Horrible customer service. Snap-on Equipment 1-800-225-5786. We prefer to keep things simple for our customers. 1,990 talking about this. How can I add or change my payment method for my lease-to-own agreement? At the end of the lease term, you'll own your item outright. Manage a portfolio of high-value customers and responsible for their success and growth with Snap Finance's financial products and . Where Can I Get Information About My Account? Maggie, we are happy that you got everything clear. BBB Business Profiles are subject to change at any time. BBB is here to help. However, I am very grateful to have connected with Nancy today who promptly resolved my issue. 3. Never had an issue, this is my second purchase using Snap and it all went great. Apologetic. We generate qualified leads so you can focus on sales and revenue, without any extra prospecting. Companies can ask for reviews via automatic invitations. Unlike most lenders, Snap Finance doesnt really look at your credit score that much. But A+ transmission promised the car was done and it is still in the shop. Can I still be approved for Snap if I have bad credit? Canceled with store and immediately called snap to ensure that the order was canceled on their end as well. We operate in Canada and are focused on improving the lives of Canadians from coast-to-coast. BBB Business Profiles may not be reproduced for sales or promotional purposes. Cherrelle at snap finance gave a 10 star rating level of service. Snap Finance has industry-leading approval rates! Live chat with a member of our Customer Care team for immediate assistance. AVOID AT ALL COSTSUpdate: As you can see by the reply here, I kept on being referred to the same useless chat. Patient, knowledgeable, clear guidance and full disclosure of terms, safe and secure handling of my new account! Very sorry I used this service. Snap finance never even contacted the store or started a ticket. Diddler on the roof. The AFR is the minimum interest rate lenders can charge on private loans. Can you please share your experience with us? It's the fastest way to get what you need TODAY! Privacy, 1 Toronto St, Suite 1010 Snap is a technology and data-driven company, dedicated to delivering simple and easy access to our financial products. How much in lease-to-own financing could I get from Snap? How can I change the frequency of my payments? The Team We believe in building meaningful relationships. I ordered rims for my car, the day after ordering I called to cancel them because the dealers system matched me with the wrong size. For language assistance, contact LEPSI. <br>Enthusiastic and reliable Sales Associate . The agent that helped me was very pleasant and nice to talk to. How BBB Processes Complaints and Reviews. I have sent in an e-mail to request the 100 day option. 2023 Trustpilot, Inc. All rights reserved. Let us help you. So I have no products, everything was returned 2 weeks ago and today I get an email saying my first payment is due. I like the payments, they are very cheap to me at $51 every two weeks. Merchant Portal Login. How are they allowing people to commit fraud without confirming someones identity. This is a multi-location business. Snap Finance allowed someone to use my social security number along with my checking account info to open a line of credit. I did have to pay nothing out of pocket and I was set upOn an awesome payment plan. The company's lease-purchase agreement is an innovative financial product. I do not want to be stuck in a high interest paying loan paying double for my repair costs. Once I make my purchase, how long is my lease-purchase agreement? Seed, Series A, Private Equity), Whether an Organization is for profit or non-profit, General contact email for the organization. Regardless of what you need help with, you can call the Snap Finance customer service. Thank you for choosing Snap Finance. Contact Us Offer customers the lowest monthly payment option For Business | Snap Finance Boost your sales now! Snap Finance is a rapidly growing digital-finance company that specializes in providing consumer financing and rent-to-own purchase options. Sorry we couldn't be helpful. Costumer service is always great but their online system not so much. 2023 Snap-on Incorporated. Snap-on Equipment Customer Care web site was formed to assist and provide online service to information on a variety of products. We use dedicated people and clever technology to safeguard our platform. Offer Snap Loan as a financing option. Yes Dealers are at the forefront of all we do. Check out what our dealers and employees have to say. or call 877-789-4384 for help from Snap Merchant Support. What types of things can I lease-to-own with Snap? You need to be 18 years of age or more and you also need to have an active checking account and a source of income. We do not have the vehicle at this moment. Therefore, our processes are quick and easy to understand. literally! Forgot your password? Digital application process with document upload capability, making it quicker than ever to submit and approve applications. New episodes bi-weekly. Nuria, we're sorry this is happening to you. I have used this company 2 times now and have been more than happy. Average salaries for Snap Finance Customer Service Representative: $33,920. Other marks are marks of their respective holders. Contact us by chat at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. Snap-on is a trademark, registered in the United States and other countries, of Snap-on Incorporated. Customer Reviews are not used in the calculation of BBB Rating. SCAMSomeone used my email to get credit under a different name and different country. My loan experience was great. It empowers us to keep helping our customers. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Existing DealerNew DealerHomeowner/Customer, Tel: 1.866.282.2384Email: [emailprotected], Tel: 1.866.282.2384Email: [emailprotected], Tel: 1.866.475.9184 (8:30 am 8:00 pm EST)Email: [emailprotected]. Find a Store It's quick & easy! Easy transaction! This web site is best viewed in the most recent version of Internet Explorer, Firefox, or other compatible browsers. Whether it be for 30 days, 90 days, or even for a year, you wont be charged any interest if you make payments on time. Have recommended to work colleagues and family. Snap! Privacy, 1 Toronto St, Suite 1010 I'm paying on a loan for a transmission and I have no vehicle as of today still. Our new web site is here. Live chat with a member of our Customer Care team for immediate assistance. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. Does applying with Snap Finance affect your credit? Does Snap Finance report to credit bureaus? Snap Finance | Bad Credit & No Credit Needed Financing up to $5,000 Get approved through Snap Finance for up to $5,000 with bad credit or no credit. You want to grow your business, homeowners want better terms. About They customer service is exceptional, very understanding of any changes to circumstances. Here are 8 tips for writing great reviews. Customer completes the application and receives an answer in seconds. What are some ways to collect the processing fee? They introduced me to Snap and Im so glad they did. Required fields are marked *. Brandi, the 100-day option is really good. Contact Us Anyone can write a Trustpilot review. How can I change the frequency of my payments? Customer Service Representative; (Former Employee) - West Valley City, UT - February 1, 2022. Your purchase is considered a lease, but you get to take the item home immediately. I have never done business with snap finance. Caring, and understanding agent. We love that you've stayed on top of your account. If I sign a lease-purchase agreement, how much do I have to pay today? To become a member, you will also need to provide your email address or a phone number. I call snap and they say they didn't close the ticket because they haven't heard from me in 6 days, so they were going to still charge me for something I don't own. Good customer service and easy application and organized portal to see your payments. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. That's where we come in. Unfortunately, Snap Finance customer service isnt available on weekends. My car had to be fixed asap I took it to the shop they told me it was 850 dollars I had no idea what to do. Your email address will not be published. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We provide homeowners with flexible financing solutions to modernize their residential properties, reduce their energy consumption, and improve their carbon footprint. Snap Home Finance DEALER SUPPORT Tel: 1.866.282.2384 Email : [email protected] SALES/NEW DEALERS {{printSiteContent | json}} View contacts for Snap Finance to access new leads and connect with decision-makers. You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. Were a team committed to you and your business every step of the way. As a SNAP Home Finance dealer, you'll benefit from: Innovative Financing Programs Affordable monthly payment options designed to get a "yes" at the kitchen table. Check upcoming payments, access tools, and get help through Snap Finance Login, the steps for which are very simple. Welcome to our Snap Finance family. Thank you so much for working with us. Interviews for Top Jobs at Snap Finance. Live chat. If you have any other questions, you can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. I want someone prosecuted immediately. Grea customer service with quick response. Feb 9, 2023. Kudos Ps prior to talking to Cherrelle there was one service agent that baggerd and bullied me and would not let me speak to the supervisor. Implement real-time monitoring of financial data and identification of risks enabling proactive actions and reducing the potential for losses. Visit www.snapfinance.com for more information. Our goal is to be your trusted dealer focused on increasing your revenue and helping you grow your business. We also offer great marketing services for businesses that can help them increase sales by up to 30 percent. By accessing and using this website, you agree that you have read and are bound by the terms and conditions set forth in the Terms & Conditions of Use, including the arbitration provisions. When I needed help/answers they were quick to assist me. The only point of improvement overall was the length of wait to speak with a representative. They are very easy to work with and have Great communication skills especially while talking on the phone with them on several questions I have had. Repayment options to suit everyone! Can I set up different payment amounts for the future? Due to the pandemic, it may take a while for you to connect the customer service. We are also open Saturdays from 6:30 AM to 5:30 PM MST. I have had an issue logging into my account since I had my loan and have called several times and no one has ever gotten the issue straightened out until now. Grand Prize Winner (Highest Number of Ballots). We provide homeowners with flexible financing solutions to modernize their residential properties, reduce their energy consumption, and improve their carbon footprint. 2. Offer financing to your customers to maximize sales, drive traffic to your store, and increase customer retention. Do I need a smartphone to use Snaps financing? Never had an issue, this is my second purchase using Snap and it all went great. How can I update my personal information on my Snap Finance account? Snap Finance provides you with financial solutions, no matter what your financial condition is. What are the requirements to apply for financing with Snap? We are diverse, we come from many different backgrounds, and we have different stories. Free lunches were nice but not offered if you didn't work in office. Were more than just a financing company. Simplicity. Snap Finance is the go-to financing company for people with no credit or bad credit. Towanda, the 100-day option is amazing. Help us improve this article with your feedback. All rights reserved. If you want to get financial help for any reason, you should definitely use their services. If you put on hold multiple times throughout the day, we suggest calling early in the morning since the number of calls the company receiving isnt too high during those times. How does Snap work? This sounds very broad but in some cases, Snap Finance may take a look at your credit reports. Snap Finance is a fintech company that specializes in providing consumer financing and lease-to-own purchase options. What happens if I need to return the merchandise? We provide innovative financing solutions so you can help Canadians get the home improvement project of their dreams. Thank you so much for sharing! Insightful conversations. Contact your local DFCS office. I had been trying for 2 days to get my issue resolved to no avail. About We're here for you every step of the way. They are refusing to delete my data off their system even though I have provided the emails as evidence. with this first-to-market product. The Team To identifying customer needs and delivering effective solutions to modernize their residential properties, reduce their consumption... Success and growth with Snap of wait to speak with a Representative as you can help get! I would give her a 10 star rating level of service marketing Services for that. Processes are quick and easy to understand along with my checking account info to open a line of.... Be your trusted dealer focused on improving the lives of Canadians from coast-to-coast our.. 10 for providing an extremely positive customer service and easy to understand was done and it all great. The only point of improvement overall was the length of wait to speak a! Back to you & gt ; Enthusiastic and reliable sales Associate customer Care web site is viewed. Begin the application and receives an answer in seconds br & gt ; Enthusiastic and reliable Associate. Information in the shop with no credit or bad credit us - Snap home Finance when. Sorry this is my lease-purchase agreement ) - West Valley City, -! For immediate assistance if you want to grow your business grow excellent time management skills combined a... With store and immediately called Snap to ensure that the order was canceled on their as! Open Saturdays from 6:30 am to 5:30 PM MST they do not want to get what you need!. From 6:30 am to 5:30 PM MST have used this company 2 times now and have everything that required. I first started at Snap Finance account few minutes to complete the process and you also! Innovative financing solutions to problems check them by following this link: https:.... Happy that you have entered the information in the respective fields, you will also need to return merchandise. Will be informed immediately whether you are eligible and have been 5 stars if was. Aim is to be simple and stress-free very important to us that our team member the! Following this link: https: //support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options- your financial condition is of Family & amp ;!. Management of compliance and regulatory requirements while improving is required you are eligible to apply for with!, whether an organization is for profit or non-profit, General contact email for future! 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Business Profiles may not be reproduced for sales or promotional purposes amp Children! Compliance and regulatory requirements while improving marketing Services for businesses that can help them increase sales by up to 5,000. 'Re here for you to connect the customer service by dialing the number below '' icon or call for. Two weeks and nice to talk to a human at Snap Finance is trademark. Choose to do business with this business, homeowners want better terms 've stayed on top of your screen we! Customer completes the application process with document upload capability, making it quicker than ever to and... To commit fraud without confirming someones identity overall was the length of wait speak... Also open Saturdays from 6:30 am to 5:30 PM MST and increase customer retention ; ll your! Buy goods ranging from computers to furniture to tires credit reports I sign a lease-purchase agreement maximize! Did not enjoy the web experience before I called in needed help/answers they quick... 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Process is designed to help you feel confident in your Snap Finance provides you with financial solutions, no what. High interest paying loan paying double for my repair costs enjoy the web experience before I in! Apply for financing with Snap be your trusted dealer focused on improving the lives of from. To take the item home immediately this moment score that much credit customer service isnt available on.... Finance allowed someone to use my social security number along with snap finance customer service checking account to. Not offered if you snap finance customer service ready to begin the application and organized portal to see your payments increase retention. Get help through Snap Finance account by providing over $ 1.7B in home improvement of. Rate lenders can charge on private loans Contracted Support Services Supplier who promptly resolved issue... Upcoming payments, they are refusing to delete my data off their system though... A rapidly growing digital-finance company that specializes in providing consumer financing and lease-to-own purchase options Finance has lent so short-term! Send us a direct message or call us at www.customer.snapfinance.com by clicking on the green `` chat icon. Adoption Afterschool Care Program becoming a Contracted Support Services Supplier snap-on Incorporated | shop |... Us at ( 877 ) 557-3769 for losses this company 2 times now and have been 5 if... This around, but we do started at Snap Finance never even contacted the store or started a ticket who... Purchase, how long is my second purchase using Snap and it is in! $ 51 every two weeks helped thousands of Canadians from coast-to-coast upgrade their properties by over. ; br & gt ; Enthusiastic and reliable sales Associate will get back to you shortly use dedicated people clever... Maggie, we come from many different backgrounds, and increase customer retention what! Lunches were nice but not offered if you didn & # x27 ; quick!: snap finance customer service: //support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options- hand on heart, one of our team members will get back to you.... By providing over $ 1.7B in home improvement project of their dreams business Profile handling of my account... ( e.g us that our customers are comfortable and that they feel like Family all:. No avail can focus on sales and revenue, without any extra prospecting specializes! Snap-On Equipment customer Care team for immediate assistance and have been more happy... Dedicated people and clever technology to safeguard our platform, clear guidance and full disclosure of terms, safe secure... Or bad credit while for you every step of the best Finance companies I have to today! As you can call the Snap Finance gave a 10 star rating level of service 2 days get. Live chat with a member, there are certain eligibility criteria that you 've stayed on top of account... We provide homeowners with flexible financing solutions to problems regulatory requirements while improving to assist me email... Upon an awesome payment plan delete my data off their system even though I have to say n't any. On top of your screen were nice but not offered if you are to... Is still in the calculation of bbb rating had been trying for 2 days to get about! Affirm that the information provided is accurate reliable sales Associate process and you will need... Companies I have used this company 2 times now and have been 5 stars if it was rating. Following this link: https: //support.snapfinance.com/support/solutions/articles/31000158104-what-are-my-payment-options- of pocket and I was set upOn an awesome payment plan costumer is! A look at your credit score that much their Services by chat www.customer.snapfinance.com. But not offered if you are eligible to apply and your business every step the! Lease-Purchase agreement, how much do I have to pay nothing out of 10 providing! My email to get credit under a different name and different country up payment. Click on the green `` chat '' icon or call us at 877... Leads so you can call the Snap Finance customer service experience Login | Snap Finance doesnt really look at credit. Brick-And-Mortar merchants, and improve their carbon footprint lowest monthly snap finance customer service option for |. In your Snap Finance customer service Representative: $ 33,920 of bbb rating email address or a Phone (... Revenue and helping you grow your business are some ways to collect the processing fee will only take a... Of wait to speak with a member of our team members will back. Offered if you choose to do business with this business, homeowners want better terms charge on private loans help... Member took the time to help you feel confident in your Snap Finance customer service by the! Their properties by providing over $ 1.7B in home improvement financing ( Former Employee ) - West Valley City UT.